Customer Testimonials
Marcus is awesome to work with and made it happen when another dealer wouldn't, great experience, Marcus made it super easy! Brad in finance was also great, top to bottom recommended.
The service I received went smoothly from start to finish. Clear explantions were provided and I feel Joseph genuinely cared about the service he and the dealership provided me.
Great service. Because there are several dealers in this one location, better signage directing to the service centers is needed. Very confusing
Was responsive and quick. Answered my questions and requests and made the remote buying process simple.
Great service! Was in for an oil change on my truck and they did it while I waited. Very nice people and I can recommend them highly.
Suzelle was great to work with! Concise and professional! Would absolutely work with her again!
Great communication. My service advisor is Joe. He does a great job keeping me up to date with everything.
Thank you to my service representative and team. Very fast and did a great job. Thank you.
I enjoyed the professional friendly service and the service area is amazing. A great experience in a timely manner.
Great service, my work was done quickly and effectively. Always a great experience here at Covert GMC Bee Cave
I took my car in to have the oil changed and the tires rotated with my service agreement. The appointment was an hour and a half long and I live very close so they took me home and picked me back up when the servicing was done. Bravo Covert! This is the exact reason that I bought from you. This is a fabulous Buick dealer!
Great dealership. I love working with Covert I will retire my next purchase for sur
Everyone was very helpful, as soon I got in everyone say hi and offered to assist, I asked for Jo and he was ready to assist me. As well the process to get a loaner was so easy and great experience. Thank you and keep the great work. As comparison I want to mention that we have a Cadillac Vistiq and 3 months ago we went to service next to GMC at Cadillac and the experience was not that good in comparison on how they treat us and not having a loaner available with the excuse they sold all their loaners. ... Read More DealerRater - Jun 19, 2026
The service department was fantastic at taking care of my needs in a timely manner. Staff was friendly and welcoming. Jeff Boyd communicated very well and was extremely friendly and professional. Thank you Covert Buick GMC service department.
My wife and I had a good experience with convert Bee cave. We bought what I was looking for. Thank you.
Always helpful and honest about repairs. Timely on scheduling appointments and completing the work to be done
Exceptional service great people commensurate professionals made a new satisfied customer and new Covert family member
Greg was our sales representative, and he did an amazing job helping us with our new AT4 Yukon XL. He was very knowledgeable, professional, and honest!
Tanner and staff did a great job! Would highly recommend Bee Cave GMC! Enjoying my new AT4X!
Not all staff is helpful. One in particular, Josh Esquivel, was down right rude and uninterested in helping us purchase a vehicle. There were some that were really good and even asked how they could help, WHILE Josh was supposed to be helping us.
The car dealership did a amazing job they have taking care of me and my car with care and the stuff are so nice and caring very kind
Highly recommend this dealership. Zack Lawrence saw to it we left with exactly what we wanted and was the best.
Cole is top tier selling agent and loves to follow up and get deal you want/need. Well worth using him for any purchases Daniel in loan dept was awesome as well. They got my loan done while I was in Brazil. Great job yall!
wonderful service, quick and reliable. very easy to schedule. look forward to a continued relationship
Joe Oswald was a pleasure to deal with. Good communication, fair prices, timely service and very easy to schedule.
This dealership does not operate with integrity or ethics. All about the sale. Once you pay, you are not going to ever get management to take care of any issues. Brand new 6 figure vehicle in the shop for 3 months, then told they cannot figure it out and it is my issue. Also promised payment reimbursement. Now told that won't happen either. So I have a $100k xxx and Covert GMC Bee Cave is worthless. Do yourself a favor and go elsewhere. GM is doing nothing either. Go to another brand.
Tey Miller was an absolute privilege to work with on my purchase. He was patient with my business needs in the purchase of my vehicle and made every step of the process a breeze.
Joseph was great - very professional, efficient and knowledgeable. The waiting area is great, with strong wifi and drinks.
They were very helpful. Answering all of my questions and any concerns that I would have. Extremely nice and easy to work with. Thumbs up.
Matt Bennet is very nice and knowledgeable Advisor. Not sure the dealership was pushing General Motors to get the Infotainment System replaced. Instead the did multiple software updates, told me to pick up the truck and it still wasn’t fixed. For an $80,000 truck I would expect something this important to work properly. Never had these issues with my F150. After multi trips to Covert GMC it’s very disappointing. I do very much appreciate the loaner vehicle. This issue is all over the internet. GM needs to pull in more resources to get it fixed. THANK YOU FOR LISTENING!
The salesman who assisted us, Hunter, was excellent. No pressure, listened to our needs and budget requirements and did everything he could to get us to that number and did so successfully. Our initial experience in 2024 when during the purchasing process was horrible with the salesman and the finance person and this experience was a 180. I suggest the company promote Hunter to a management position due to the demeanor, professionalism and ability to relate to the customer at hand. He was excellent and the reason why we actually bought a car that day when we had no intention of doing ... Read More DealerRater - Jun 6, 2026
Antonio was fantastic. I went in with a certain truck in mind, and through some discussion and a few test drives, I ended up with the one I love. I appreciate his patience, understanding, and flexibility. He did an amazing job making sure I got what I wanted.
That said to the managers: let's stop dragging out the haggling game. It's such a waste and an insult. If someone has clearly done their research and has a number for the vehicle being purchased and/or their trade-in, let's cut to the chase if we both know it'... Read More DealerRater - Jun 5, 2026
Cole is great and so is the manager. My experience was easy and transparent. I highly recommend calling Cole for your new car needs.
I have used many dealerships for car repairs and I’m mad at myself I didn’t purchase a car and use the covert service center sooner. Jeff made me feel confident in the repairs that needed to be done and their team got things done quickly. Again- not my experience with other dealerships. It’s about an hour drive from me but ABSOLUTELY WORTH IT!
I have used many dealerships for car repairs and I’m mad at myself I didn’t purchase a car and use the covert service center sooner. Jeff made me feel confident in the repairs that needed to be done and their team got things done quickly. Again- not my experience with other dealerships. It’s about an hour drive from me but ABSOLUTELY WORTH IT!
Lance always provides excellent service everyone there is also courteous and friendly am vey pleased
Always great to work with Matt Bennett. His professionalism and attention are above standard. Though he is always busy, he answers or calls back promptly. He also takes the time to get to know you personally. Covert is lucky to have such a motivated individual working for the dealership. I imagine Matt being great at any job or task he is given.
I dealt with Guayo Guimbarda and he was great! Guayo made everything easy, always available and went above and beyond.
Matt does an amazing job representing the Covert family. He’s knowledgeable and thorough with any and all services related needs. Dealership is clean comfortable and relaxing. Walked the three lots while waiting on my service to be done and the lots were well organized and well maintained.
First class treatment from start to finish!! My sales guy Matt Powers was awesome and friendly! Can’t thank Covert Bee Cave Gmc enough for the great deal on a great car!
Great service, and very helpful staff. The waiting area is spacious and comfortable. The GMC app tracks service status, sweet.
Very clean dealership. No pressure by employees. I worked with Jake, he was awesome!! Highly recommend him to assist you
Kori Lane, Sales, was awesome to work with. Every question was answered amazingly fast and accurately. I was flying in to complete the transaction, and everything was ready and waiting. I'm sure we will do business again.
Can’t really say much about the dealership itself. But as for the seals person Brandy was the best one I have ever dealt with. She answered all my questions and made me feel comfortable with buying a vehicle unseen.
Kori Lane is a fantastic car sales representative. We were looking for a very specific used Suburban Z71, 1 year old, less than 50k miles. She found one immediately. When we arrived at Covert Chevy, she had the vehicle waiting and ready for a test drive. All questions were answered immediately.
Kori Lane is a polite and professional business woman. She handled all aspects of the sale smoothly, explaining each step of the buying process.
I would recommend Kori Lane to anyone who expects top notch service when making an important vehicle purchase.
Covert GMC BUICK Sales Department was professional and ... Read More DealerRater - May 23, 2026
This was one of the best Experiences purchasing a car we have ever had, thank you!
Ready to work with you to make a sale. Sold a truck with bad transmission.
Thank you Yevheni "Jake" Vasylkov!!! You are the best!!!Thank you Covert!Got a truck i wanted !
Covert got me in and out same day. Great communication and service! Very happy with Coverts customer relations. Everyone was friendly.
Trey Miller has done a great job on keeping me informed on what happening with my Acadia. He answer my call every time I call. Daniel Flores was pleasant to work with on the financial end. Overall have been pleased with the service. The only thing is I have tried to contact Daniel of times and the Admin well tell me she will have him call. Not sure if he is getting the message . Overall have been very pleased with everything so far.
go see Brian cox…best purchase experience we’ve ever had! Dealership is clean, comfortable and friendly!
Jake was very response and easy to work with. He provided excellent service. Management was also helpful.
Chris was very professional and service oriented. I enjoyed working with him…. And the delivery was excellent and greatly appreciated
Marcus Washington Sr at the Covert GMC dealership made my experience purchasing my new GMC truck painless. They were very knowledgeable, friendly, snd easy to work with.
Julian was polite, upfront and very helpful. The vibe from your building gives a calm we had everyone trying to make us comfortable. Thank y’all.
Was met immediately and the service was completed in a timely fashion. Very helpful and friendly crew.
Great service. Great staff. Friendly, courteous abd professional. From the front desk staff to finance. Team. Thank you Covert.
It was a great painless experience, working with the crew at covert bee caves and especially Trey Miller
My vehicle was in for service for over 30 days. This is unacceptable. There was confusion over what was actually weong with it and what was being done to fix it. Then the service tech was out sick and rather than have the shop foreman hop into help or reassign it, I was advised I would have to wait for him to come back. This was all after the truck had been there almost 30 days already. I have all of this saved in the text thread between myself and the dealership if there is genuine interest in reviewing.
The experience was quick and the team was courteous and efficient. Leasing process was simple.
Professional and friendly staff concerned with giving you a great buying experience. Nathaniel, Daniel and John are first class.
My experience at covert was good as I plan it show up from a 3 hrs driver and they took care of me
Kori was great. She was working with us patiently. Kori was very knowledgeable and easy to work.Kori made everything very easy. It was the best experience that I have ever have in the dealership. Thank you Kori. You are the best. .
Excellent guidance and advice from Cole! I am very pleased with the Covert GMC Bee Cave and the whole purchase process.
Great service, everyone was friendly and helpful. Lantz was prepared and delightful, dealership was clean and inviting
Great service, everyone was friendly and helpful. Justin brown was prepared and delightful, dealership was clean and inviting
Bought vehicle 3 weeks ago still waiting on an update for part that was broken and had to put brakes replaced when o was told they had just did them!!’ Very disappointed
Very clean and modern. Plenty of personnel available to accomplish needed service. My assigned staff member did a great job!
If I could give 0 stars I would. From the purchase process to post delivery of the vehicle, we have had a terrible experience with communication and customer service from our sales associate Chris Campion. You would think spending over 100k (or any amount of money really) you would have better service but I guess not. We previously a bought a vehicle with covert when located in Bastrop with a different sales associate and we loved our experience leaving us feeling confident to purchase from them again although they moved to Bee Cave. However, it was a completely different experience and ... Read More DealerRater - Apr 18, 2026
The service provided was excellent, Cameron and Jeff are excellent service advisors. Everything was quick and easy
I appreciate that the service department met their time estimate nearly to the minute and got me out on time with all services completed.
Cooper was our salesman and Covert Bee Cave and did a great job working with us. He was friendly and very courteous. He worked with me to do a deal in a way that worked with my schedule.
The sales part was great. Can’t understand why the 5 upfitter aux switches don’t come connected to the truck and 3 hours of labor is required to install. Not all of the installation kit was included and required a special order for a cable needed to hook them up. The Sierra HD Ultimate should have all options!
I was happy with the salesman, Messiah Williams. He was willing to help me decide on a car that I liked. He was easy going , never pushy and pleasant to talk to. I did have some complication with the finance man. He should have been aware that an 84 year old person does not comprehend what a 30-60?year old person. H I felt he had his agenda and didn’t want me to o pay for the car in full . I was told zi should wait a couple of months and then pay the car off. What is that reasonin?
Avoid this place at all costs! They are dishonest and predatory. Despite my 700 credit score, they tried to push a 25% APR on me. They tried to hide the rate by only discussing monthly payments until the very last minute. I wasted an entire day here because they couldn't give me a straight answer on when the car would be ready, constantly changing the story. Save your time and money—stay away from these scammers.
Boyan was excellent. I couldn’t ask for better service. He was so efficient and professional
Justin and the team at Covert are awesome and easy to work with. I highly suggest purchasing your next vehicle from them.
Great customer service. He was always available to answer questions and worked very hard to get a deal done
Highly recommend. Covert Bee Cave and Greg Freeman! The service and inventory of vehicles was great!
I truly enjoyed working with saleswoman Kori Lane she is honest and easy to do business with.
Hunter and Team did a great job! I'm a demanding buyer and they were there to support me every step of the way without complaint or delay. They delivered a great experience and helped ensure I got the truck I imagined at a reasonable price with reasonable payments. Their finance team even found me a better rate than I had found for myself!
Had an excellent service for my Buick by Matt when I had 2 tires done on my car. All of my interactions with Covert in Bee Cave has been great from buying my car there to the 2 times I worked with Matt in service department.
Super clean, and nice dealership. I liked the old coffee machines better! Matt Bennet helped me on my last visit, got me in and it quickly so I could keep my work truck working. He was able to order the parts and get me back in for a quick installation when they arrived. xxxx near perfect service experience
This is the second vehicle I have bought from Chase. I have purchased many others from the Covert family as well. They have earned a lifetime customer.
Tire was not fixed. Still going flat. Spent a whole day waiting for repair and assured all is well. Not happy.
Was so impressed with Kori. I would do business with the dealership due to her. Answered all questions and was very helpful.
I am disappointed in my experience with this dealership. Two items truly diminished my experience. I believe that I was lowballed on my trade in without a great explanation (shame on me too for accepting it). Then in the finance dept I was not given great guidance on the detail of the charges in my finance agreement. I had in excess of $8000 added in " other aftermarkets". When I got home and was able to review everything, I called back to the dealership. It was explained that some of this was add on warrantees that had I better understood ... Read More DealerRater - Mar 5, 2026
I have used this dealership for years and I’ve always had a good experience. My most recent service experience was probably one of the worst experiences I’ve had at a car dealership ever. I did call and left two messages for the manager to have a conversation about it and never received a phone call back, which made it even worse so I’ll probably be looking for another dealership to service my vehicles from now on.
Johnathan met at the dealership and had already brought the car I was interested in up to the parking area where I could view same. The dealership is easy to access and the interior was beautiful.
Jake was great to work with and ensured my truck was clean, and dealer installed upgrades completed in entirety. When I experienced an issue with some adhesive on visors he responded quickly with detail service members who also showed a great attitude in meeting my request with enthusiasm and patience. Very impressed with Covert employee professionalism.
Matt Bennett is the person I deal with in the service department. He is very helpful and approachable and friendly. Enjoy doing business with him.
The environment was clean and calm did not feel rushed. Julian was polite and respectful so not a bad experience. I would recommend them for your next buy. Just prepare yourself for the drive if you're coming from out of town.👍 Definitely a +
Great job installing my steps, it got done in a very timely manner, before delivery which is great.
Great experience friendly people. Answered all questions. Highly recommend. Easy process and will buy again
Great experience! I got a new Yukon Denali and was able to get it lifted with wheels! Really easy to work with nathaniel, transparent with pricing.
Taylor was so knowledgeable and honest, he was not pushy at all and that means a lot! Client for life!
They did a great job, and made the transaction quick and easy for my family.
Great customer service, response time, knowledge of the vehicle and its options, vehicle availability, and customization
Great. Took 1 1/2 hrs for oil change and tire rotation. Car in and out on time
Brandy was very knowledgeable about the Hummer ev and a pleasure to with. Will definitely work with her in the future