Customer Testimonials
Courteous, prompt service. Knowledgeable of my truck and parts. Delivered on time as promised! Truck was clean
It took 5 hrs and 40 minutes to put on 4 new tires/replace sensors and align. It takes 3+ hrs for an oil change. I s as n a caregiver for my 97 yr old mother. I don’t have that kind of time. I have always returned to the dealer for ALL work. Now I suppose I will go to San Marcos or wherever that dealer is located. My family has bought cars from you for decades. That’s why I bought my car from you.
Anyway, maybe you’ve just gotten too big. It’s beyond ridiculous trying to maneuver your sprawled ... Read More DealerRater - Nov 14, 2026
Great communication and follow up. Lanzt kept me informed and updated on service progress. Thanks!
Awesome dealership and Antonio Sosa was amazing! We got exactly what we wanted and will be back.
Antonio was very responsive and when I arrived at the dealership, the other sales rep was extremely friendly. I purchased an out of state vehicle and they could not have been more accommodating.
The service department is Awesome!!! The waiting area is clean and comfortable! Will have all my service done there!!
Antonio gave great service was very responsive and did a fantastic job! Love my new car and it took less than 30 minutes at the dealership to get things completed.
Just made an extra key for me one hour. And I was out of there on time
Always an outstanding experience with Covert's service department. They are aways cureous, prompt and deliver on expectations.
The service department is always a pleasure to deal with. Everyone is always very helpful, friendly, and prompt. Highly recommended!
Service Group was courteous and informative and let me know about the condition of the vehicle.
I’m an old Veteran and was pressured to over pay for a Truck. I know it’s my fault for believing what the seller promised. Jesus R. Will lie to you about what you will get and then his memory goes bad and says, it was not written, make sure you get what you want in writing.
I found the (as is) paper stuffed down in the backseat door. The original paper when new was the same price I paid. Tire pressure went bad and Jesus said it worked when he test drove it and was working. Instead of ... Read More DealerRater - Nov 8, 2026
Everything went as planned on time and I appreciate this. I was on a short schedule.
Easy to schedule. Friendly and knowledgeable staff. Keep you informed on the service. Service completed in a timely manner. Work completed that I requested.
I’ve purchased several vehicles from Covert over the years, but this experience was something special and worth calling out.
I’ve had the pleasure of working with Charlie Marshall on a previous purchase, so it was great to work with him again. Tyler was also a big part of making this transaction such a positive experience. From the moment we selected the vehicle to having it delivered, the entire process took less than four hours—and I never even had to step foot in the dealership!
Charlie and the team took care of everything, from the trade-in and financing ... Read More DealerRater - Nov 7, 2026
Employee's were very friendly and helpful. Boyan was very professional and answered all our questions. Escorted me to parts to get floor mats. Dealership was very clean and presentable, a very pleasant experience. Walter Chandler
Matt is a great guy who truly goes above and beyond! I couldn’t be more pleased with the quality of work and how efficiently he expedited the entire process. It’s hard to find a good service department these days, but these guys absolutely nailed it! Excellent service, great communication, and a job well done. Highly recommend!
This was my first scheduled service. It was done in a professional, timely manner, no surprises.
Amazing dealership, no pressure, just helped me find the truck i wanted at the price that was very competitive nationwide. Josh came in on his day off to help me. They gave me a great price for my trade in, it was a great experience.
Always get great service with covert Buick gmc bee cave! Will keep coming back for all my auto needs
I had an absolutely exceptional experience working with Tanner Williams and the team at Covert Buick GMC of Bee Cave. Living out of town in Sugar Land, I was initially hesitant about handling a vehicle purchase remotely, but Tanner made the entire process incredibly smooth and transparent. He was highly responsive, respected my time, and handled all the logistics flawlessly. There were no surprise fees or typical dealership games when it came time to review the final paperwork. The transition out of my trade-in and into my new 2026 GMC Sierra EV was completely seamless. I am completely satisfied with my ... Read More DealerRater - Nov 5, 2026
Lantz is a great service manager! I try to schedule my service appointments with him every time. Very courteous, very friendly. If I could call in and set up an appointment with him, I would be so happy. Unfortunately, your systems are strongly leaning toward setting up an appointment through the online scheduling app, which is a nightmare.
Covert's scheduling app is too complex, even a simple oil change request requires you to pick from at least 10 options, including knowing how many quarts of oil you need and type. I already specify my make and model, I shouldn't ... Read More DealerRater - Nov 4, 2026
Mr. Creed did a phenomenal job at meeting mine and my husband’s needs. He communicated with us very well when it came to the details about our pick. He went above and beyond by explaining all the features our Yukon has to offer as well as, helping us set up our GMC app. Overall, I was very pleased with my experience!
Great service and communication. I’ve worked with Chris Campion for over 15 years, he’s a professional.
Great car buying experience. Very patient answering two old peoples questions. Will recommend Covert to friends and family
This was absolutely the easiest and best car buying experience I have had. Jesus was great, so responsive and efficient. Will definitely return to Covert Bee Caves the next time I’m purchasing a vehicle.
Service was great and it the work was done much faster than expected. I was very pleased with the customer service.
Great experience with a first rate team at Covert. Very much liked the interaction with team, no pressure, excellent price, delivered the car to my home and will do business with them again. You cannot go wrong with Covert.
Jeff Boyd is an excellent Service Advisor and I appreciate his courtesy and integrity. I will recommend Jeff to everyone!
Working with Cole and Covert was a pleasure and would definitely recommend them to anyone.
The staff and our salesman were very helpful. Our salesman, Creed, took the time to explain our vehicles of choice to us
Out of all the service departments I have dealt with over the years, this is by far the best! I drive an hour one way to take my car for the routine maintenance and anything else it might need. They have me in and out quickly and I have never had to bring it back for something that wasn’t fixed or done the first time!
quick and easy peasy oil change and tire rotation for complementary first oil change from new 2500 HD at4x. Waited in lobby only took right at about an hour and was on my way. nice showroom and inventory to keep you busy looking around or if you want to just relax a nice lounge with water and coffee maker. would recommend to anyone looking for new car or service for the existing vehicle.
It was great! Everyone was positive and kind, explained everything. My advisor was very helpful!
I had another wonderful experience at Covert Buick GMC Bee Cave! The entire process of trading in my vehicle and purchasing my new car was incredibly smooth, quick, and stress-free. I was in and out in about an hour! A special thank you to Josh, my salesperson, who has now helped me with two vehicle purchases. He is always professional, friendly, knowledgeable, and makes the entire experience so easy. It's great to work with someone you can trust and return to. Excellent customer service from start to finish. I highly recommend Josh and this dealership!
Was a very easy transaction No hassle made the process simple and headache free Will do business again
The BEST dealership I’ve ever had to deal with. Brandy and Daniel made the purchase of a new vehicle smooth. Brandy was professional and knowledgeable, answered any request I had and that was a lot!! Daniel made the financing part of it very smooth, fast and easy. HE was very professional and knowledgeable about the GM brand. I can’t recommend them enough!!!
Brady and Daniel went out of their way to make my new purchase a fast and easy experience. Brande went out of her way to help me find the perfect vehicle. She was patient and professional every step of the way. No one ever likes when it comes to the financing and Daniel made it easy, smooth and fast.
Well informed salesperson who knows his product well. Helpful in explaining features of new car. Friendly and available for further questioning.
Very honest and trustworthy sales department. No pressure or games. Greg was fantastic to work with. Thank you for excellent service.
Great dealership Great service Great sales team I will be back for additional vehicles and service
Brad my service technician was fantastic. From start to finish.. he helped diagnose the issue, scheduled around some work conflict to be able to get the vehicle in a timely manner and got the work done to the highest standard. I 100% would work with Brad and know your vehicle maintanence will be done well.
The attention received and willingness to find the right deal in order to meet my needs were met.
Installed retractable running boards on my Sierra as promised; they look great and work perfectly.
knowledgeable and courteous. Fast service but stereo still not repaired after 5th or 6th appointment.
Lantz is the best . Very knowledgeable and courteous. He gets me out as quickly as possible and explains everything .
Our Covert representative, Charles was patient, non-pushy and informative when we were looking at replacing a car for my granddaughter and getting into a new Buick Envista. Charles explained the functionality of the car, gave us a demo ride and negotiated a price we could justify. I would buy a car through him again.
Very good service provided and where I take my Chevrolet truck in for all of its needed service. The online reservation works very good.
Everyone was so helpful. Phillip worked with my son to get us the best price and Greg showed me how to use all the technical features which were many! I love my new 2027 Acadia Denali, so happy with it. Love GMC's, I have been driving my Envoy xl for 23 yrs, and it still keeps going. It was time though to get caught up with all the new features. Thank you Covert.
Antonio Sosa was our host at Covert Buick, and he was wonderful! No high pressure at all! He was most patient and polite and he is the reason we came back! This car dealership was a great place to look at cars and we will go back in the future!
This dealership is clean and very organized. The service department entrance is clear and easily assemble.
Everything about the process was splendid. I had an amazing experience buying my new vehicle from Messiah Williams and everyone at the dealership as a whole were extremely friendly and welcoming. (Which can't be said about my local dealership hence why i drove 100's of miles just to buy my vehicle from here) OVERALL EXPERIENCE 11/10
Brad kept me informed throughout the whole process. Every detail or change was clearly communicated and he made sure I understood and was well informed before making any decisions. The result was a smooth-running GMC 1500 Sierra that will keep me going another 100k plus miles. Go see Covert Buick GMC if you need any kind of service.
Have had great service with Covert at the Research Blvd location, the Bee Cave location, and the body shop. Matt has been my best service advisor since I switched to the Bee Cave location for its convenience to where i Live.
The moment we arrived we were greeted with a smile and received excellent customer service throughout the entire process.
Most amazing experience I have ever had in buying a new vehicle. Highly recommend Covert! Marcus was the best! He really knows how to take care of his customers.
Joe was incredibly helpful and worked with me to ensure I was getting the best service for my truck. Very knowledgeable and friendly.
Solid location. No nonsense and professionals. Tim listened and helped me walk away with the vehicle I desired. Dan is the man. Clear with the numbers. Long drive, but glad I found them.
Lantz did a great job of accommodating my scheduling issues and keeping me informed of the progress on my truck.
Lantz, Anna, Brennan and the rest of the team at Covert GMC in Bee Cave are stellar. They truly care for the customers and do their best to address any service concerns. I trust my vehicle is in good hands with this team.
Jeff Boyd does a very good job. He is courteous, responsive and an excellent communicator. It’s too bad u guys can’t get parts in a more timely fashion. But the equinox is repaired, running fine and it’s back home in Cincinnati. Thanks
Lantz was prompt, thorough, and provided time to ask questions and explain the plan. He was clear on expectations, time frame, and followed through to be sure all concerns were addressed. Very happy with my service.
The servic writer neglected to check out my records to see that required services were part of the sales package. And was going to charge me for this 2 year service was part of the sale.
Great service and it was completed quickly. But it was very expensive. I will be very careful with what I choose to have done with you.
Lantz is always very accommodating to our time needs. He is always extremely nice & helpful.
I HAVE WORKED AS A MERCEDES TECH THEN AS A SERVICE MANAGER AND LATER AS A PARTS AND SERVICE DIRECTOR. AT ONE TIME I WAS OVER 5 SERVICE DEPARTMENTS AND 5 PARTS DEPARTMENTS AND 2 BODY SHOPS AND 1 RV SERVICE. SO I KNOW GOOD SERVICE, AND COVERT HAS A OUTSTANDING SERVICE, I WOULD ALSO SAY BRANDY KRIE3GER WAS OUTSTANDING IN EVERY PART OF THE SALE`
I’ve been in twice for service, and on both occasions I had to specifically request a copy of the multi-point inspection. In both instances, the inspection report wasn’t readily available, which gives the impression that the inspection may not have been completed until I asked for the documentation.
After reviewing the reports, I also have some concerns about whether a thorough inspection was actually performed or if the document was simply completed as if all was okay. The multi-point inspection is important to me because I rely on it to ensure my vehicle is being properly maintained, is ... Read More DealerRater - Oct 1, 2026
Always friendly. Matt Bennet, service advisor is the best. Department is very close to home.
Great attention to detail. The service providers always seem to enjoy their jobs, and that makes it an enjoyable experience to take my vehicle in.
Great Deal, second car purcahse with them and it was very smooth and easy, like it should be.
Very nice and clean pull your car in go to desk and they get wright to business
Work not complete, bad communication from entire service team and had to bring to new shop.
Covert Bee Caves GMC has an awesome Service department. Easy Scheduling, timely service, great waiting area, and awesome advisor.
One of the best vehicle purchase experiences I’ve had. Trey Miller with Covert Buick GMC Bee Cave was great to work with throughout the entire process. He was pleasant, patient, straightforward, and extremely courteous from start to finish.
Being five hours away, I expected purchasing a truck from out of town to be a little more complicated, but Trey made the entire process incredibly easy. Communication was great, everything was handled exactly as discussed, and he made the overall purchase a breeze.
I couldn’t have asked for a better experience purchasing my new truck. I would absolutely recommend ... Read More DealerRater - Sep 26, 2026
Matt in GMC service is the best! Quick in and out for oil change and rotation.
I thought I had already done this. Service was great Matt a is really good tech know what to do.
Lance always goes beyond expectations. He listens and then has good recommendations. He then communicates extremely well during the repair process. Always great service. Highly recommend Lance and Covert locations!
Dealership service department could not be better. Mr. Boyd is both knowledgeable and most helpful. I have never experienced better service in my over 50 years of owning and driving automotive vehicles.
Employees are always great. Matt always helpful with getting me set up and checked out at a good time.
1st rate service …. Treated like family, timely service, and done correctly the first time. Thanks
Above and beyond service providing transportation to and from Covert Buick! Great service, friendly and accommodating staff.
The batteries on my truck were dead. The dealership showed a sense of urgency in ensuring my truck would be serviced promptly to get me back in the road. They were professional and great communicators so I never wondered what was happening.
Made an appointment. On time, friendly service. Comfortable place to wait. Out on time. Thank you!
The right front wheel well liner in my 2600 rubbed the tire and got a hole in Aug 2025. The truck was 1.5 years old and Covert said it was somehow my fault. It got another hole in Aug 2026 and this time they said it was one week past the one year warranty and I would have to pay for it out of pocket again ($500!)!!! Absolute ahit service!!!
Really great service at Covert Buick GMC Bee Cave, friendly efficient - will be coming back for all my service needs
Tanner was great to work with he made the process very easy. He was nice and helpful.
Tanner was outstanding with his assistance and never missed a beat when I would message him. He was always available to answer a message or tend to a concern. He did anything he could to get us the best deal.
Expensive but fast and convenient and they washed my car which I was so grateful for!
Great people, I enjoyed my experience and the people were kind. Bradley did a great job.
It was wonderful working with John and the Bee Cave team. They were professional, helpful, and a pleasure to work with!
Great customer service, got my vehicle in and out much faster than I have ever experienced anywhere else. Matt was very helpful and knowledgable about everything I needed for my truck. I will definitely be back for all my service needs.
Timely, courteous, and friendly. Arrived and was met in parking lot. Joe was very helpful with every request I had. Another gentleman gave me a ride to look at jeeps. Just under an hour, my vehicle was ready. Very appreciative.
Service was very easy. Service advisor had good communication and work was complete very timely
Quick and easy. Friendly. Did not try to push unnecessary services on me. Will be back
They are very responsive. I’ve never had an issue getting an appointment. Lantz is always great about following up and answering any questions I have.
Lantz is always fantastic, dealership is great.....BUT stereo is still a problem going on two years and not resolved. Tired of useless software updates as they fix nothing and no follow up from actual service department.
We had a great experience at the dealership! The service was excellent from start to finish, and our salesperson truly went above and beyond to make sure we found the right truck for us. They took the time to listen to what we were looking for, answered all of our questions, and worked hard to find the best truck that met our needs.
Courteous, friendly and knowledgeable service every time I go into the dealership. Lance is definitely one of the best I have ever dealt with.
Easy to schedule, great team to work with. They quickly resolve the issue or service the vehicle.
As always, service was excellent. Came in for oil change and tire rotation. Thorough inspection revealed a couple of other things that needed done. They did them while I waited so I didn’t have to make another appointment and another trip. Completely satisfied. My service agent was/is very nice and good to work with me.