Staff

Management

  • Dan Covert

    Dan Covert

    Co-Owner

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    Dan Covert

    Dan Covert

    Co-Owner

    Dan Covert comes from a family that has been in the car business since 1909. Over more than a century and multiple generations, the Covert family has built the longest-running family-owned and operated dealership group in Central Texas, and Dan carries that legacy forward in Bee Cave.

    Dan pairs the values his family was built on, like honesty, hard work, and treating customers like neighbors, with a commitment to modern, forward-thinking ways of serving them. You’ll often find him on the showroom floor, talking with guests and making sure every visit lives up to the Covert name.

    For Dan, Covert Bee Cave is more than a dealership. It’s a family legacy built on trust, integrity, and a deep commitment to the community it serves.

  • Mike Ishak

    Mike Ishak

    General Manager

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    Mike Ishak

    Mike Ishak

    General Manager

    Mike is the General Manager of Covert Bee Cave and leads the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. He oversees every part of the operation, including sales, finance, service, parts, and administration, and makes sure each department works together to give customers an exceptional experience from their first visit to every one after.

    Mike’s leadership style is built on accountability, teamwork, and a commitment to doing things the right way. He believes a great dealership starts with great people, and he takes pride in building a team that’s knowledgeable, customer-focused, and empowered to go above and beyond. Under his leadership, the Covert Bee Cave team holds itself to a high standard every day.

    For Mike, success is measured by customer loyalty. He’s often on the showroom floor and in the service drive, meeting guests, listening to feedback, and making sure every visit lives up to the Covert name.

    At Covert Bee Cave, Mike carries forward the Covert family’s legacy, more than a century strong, of trust, integrity, and community, and he leads the team in delivering the level of care that has defined Covert since 1909.

  • Tyler Ishak

    Tyler Ishak

    Assistant General Manager

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    Tyler Ishak

    Tyler Ishak

    Assistant General Manager

    Tyler is committed to making sure every customer at Covert Bee Cave has an experience worth coming back for. As Assistant General Manager, Tyler helps lead day-to-day operations across Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC, working closely with the sales, finance, service and parts teams to keep the entire campus running smoothly.

    Tyler’s role touches every part of your visit. Tyler works to make sure the dealerships are staffed with knowledgeable people, stocked with the right vehicles and focused on doing things the right way. When something needs attention, Tyler steps in to find a solution quickly and fairly, because every customer deserves to be heard and taken care of.

    Tyler also believes that great service starts with a strong team. By supporting and developing managers and staff across every department, Tyler helps create a culture built on respect, transparency and accountability, so you get the same high standard of care whether you’re buying, financing or servicing your vehicle.

    Have a question or want to share feedback about your experience? Stop by Covert Bee Cave and ask for Tyler.

  • Scott Brasher

    Scott Brasher

    Comptroller

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    Scott Brasher

    Scott Brasher

    Comptroller

    Scott may not work directly with customers on the sales floor, but every customer who buys from Covert Bee Cave benefits from the work Scott does behind the scenes. As Comptroller, Scott oversees the financial operations for Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC, so each transaction is handled accurately, on time and by the book.

    When you trade in a vehicle, Scott’s team makes sure your payoff reaches your lender promptly. When you finalize a purchase, Scott’s oversight helps ensure your deal is funded correctly and your paperwork is processed without delays. These details are easy to overlook until something goes wrong, and Scott’s attention to them is a big part of why buying from Covert Bee Cave feels smooth from start to finish.

    Scott also works closely with every department across the campus, from sales and finance to service and parts. That keeps the dealerships running efficiently, so our team can stay focused on taking care of you.

    Accuracy, accountability and follow-through are at the center of everything Scott does. It’s one more way Covert Bee Cave earns your trust long after you drive away.

  • Christian Shaffer

    Christian Shaffer

    General Sales Manager

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    Christian Shaffer

    Christian Shaffer

    General Sales Manager

    Christian leads the sales team at Covert Bee Cave with one goal in mind: making sure every customer leaves feeling they were treated fairly and got a great deal. As General Sales Manager, Christian oversees the sales operation across the campus, from inventory selection and pricing to trade-in appraisals and final deal approval.

    Christian’s experience shows in the details. Christian works to keep the right mix of new and pre-owned vehicles on the lot, makes sure pricing stays competitive and transparent, and backs up the sales team so your questions get answered quickly. When it comes to your trade-in, Christian makes sure you receive a fair, market-based value with a clear explanation of how that number was reached.

    Christian also believes great service comes from a well-supported team. By coaching and developing every member of the sales staff, Christian helps make sure you get the same knowledgeable, respectful and pressure-free experience no matter who you work with.

    Have a question about a deal, a trade-in or finding the right vehicle? Stop by Covert Bee Cave and ask for Christian.

  • Cody Gist

    Cody Gist

    PreOwned Director

    512-900-7062
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    Cody Gist

    Cody Gist

    PreOwned Director

    Cody is the Pre-Owned Director at Covert Bee Cave and leads the used and certified pre-owned vehicle operations for the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. He oversees everything from acquiring and appraising vehicles to reconditioning, pricing, and merchandising, making sure customers have a quality selection of pre-owned vehicles to choose from at a fair market value.

    Cody has a sharp eye for value and a deep understanding of the used vehicle market. He works closely with the service, sales, and appraisal teams to make sure every pre-owned vehicle meets Covert’s standards before it hits the lot. He also makes trade-ins straightforward, giving customers fair, transparent offers backed by real market data.

    Cody believes buying a pre-owned vehicle should come with the same confidence as buying new. That’s why he focuses on quality inventory, honest pricing, and a smooth buying experience. Under his leadership, customers can count on finding a reliable vehicle at a great value.

    At Covert Bee Cave, Cody carries on the Covert family’s tradition of trust and integrity, which dates back to 1909, making sure every pre-owned customer drives away with peace of mind.

  • Phillip Ahearn

    Phillip Ahearn

    Sales Manager

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    Phillip Ahearn

    Phillip Ahearn

    Sales Manager

    Philip is a Sales Manager at Covert Bee Cave and leads the sales team across the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. From coaching the team to structuring deals, Philip makes sure every customer gets a fair, straightforward buying experience and drives away in a vehicle that fits their life and budget.

    Philip believes the best deals are built on transparency and trust. He works hand in hand with his sales consultants to make the process efficient, answer questions honestly, and remove the stress that too often comes with buying a car. If a customer needs a creative solution, Philip is the one who rolls up his sleeves to find it.

    He takes just as much pride in developing his team as in serving customers. Philip is committed to helping every consultant grow, and he knows a well-trained, motivated team is what keeps customers coming back.

    At Covert Bee Cave, Philip carries on the Covert family’s century-long tradition of treating every customer like a neighbor. He looks forward to helping you find your next vehicle.

  • Philip Karacson

    Philip Karacson

    Internet Director

    512-954-9290
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    Philip Karacson

    Philip Karacson

    Internet Director

    Philip is the Internet Director at Covert Bee Cave and leads the team that serves online shoppers across the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. Today most car buying starts online, and Philip makes sure every inquiry, whether it’s a quick price check, a trade-in question, or a request to hold a vehicle, gets a fast, accurate, and helpful response.

    Philip oversees the dealership’s internet sales process from the first click to the test drive. He works closely with the sales, BDC, and marketing teams to keep inventory information current, response times quick, and communication clear, so customers can do as much of their shopping from home as they’d like. When they’re ready to visit, Philip makes sure everything is prepared and waiting for them.

    Philip believes online shoppers deserve the same personal attention as anyone walking through the door. He focuses on transparent pricing, honest answers, and a seamless handoff from screen to showroom, which saves customers time and builds the trust that keeps them coming back.

    At Covert Bee Cave, Philip carries on the Covert family’s tradition of trust and integrity, which dates back to 1909, while bringing the modern, convenient experience today’s buyers expect.

  • Stacy Boyd

    Stacy Boyd

    Community Relations Director

    512-954-9290
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    Stacy Boyd

    Stacy Boyd

    Community Relations Director

    Stacy is the Community Relations Director at Covert Bee Cave and the bridge between the dealership and the community it serves. She builds and nurtures partnerships with local schools, nonprofits, charities, and businesses throughout Bee Cave, Lakeway, and the greater Hill Country, so Covert Bee Cave is more than a place to buy a car. It’s a good neighbor.

    From sponsoring local events and youth sports to supporting charitable causes and organizing dealership involvement, Stacy makes sure Covert shows up where it matters most. She’s passionate about connecting people and enjoys finding meaningful ways for the dealership and its team members to give back.

    Stacy believes strong communities are built through genuine relationships. Whether she’s meeting with a local organization, representing Covert at a community event, or bringing new ideas to the team, she leads with warmth, enthusiasm, and a real commitment to making a difference.

    At Covert Bee Cave, Stacy carries forward one of the Covert family’s most important traditions. Since 1909, Covert has believed that serving customers also means serving the community, and Stacy works every day to keep that promise alive.

  • Marcus Washington Jr.

    Marcus Washington Jr.

    Sales Manager

    512-954-9290
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    Marcus Washington Jr.

    Marcus Washington Jr.

    Sales Manager

    Marcus leads with one goal in mind: making sure every customer at Covert Bee Cave has a smooth, transparent and enjoyable buying experience. As Sales Manager, Marcus works side by side with the sales team on the showroom floor. Marcus guides each deal from the first conversation through final delivery and makes sure customers get the answers and attention they deserve.

    Marcus is closely involved in the details that matter most to buyers. Marcus reviews pricing and trade-in values to make sure they’re fair and clearly explained, and helps structure offers that fit each customer’s budget. Marcus also works with the finance team to keep the process efficient. When a question comes up or a customer needs a little extra help, Marcus is ready to step in and find a solution.

    Marcus also invests in the people on the sales team. By coaching and supporting every Certified Sales Specialist, Marcus helps make sure you receive the same knowledgeable, respectful and pressure-free experience no matter who you work with. Marcus takes pride in building a team customers trust and want to come back to.

    Have a question about a vehicle, a deal or your trade-in? Stop by Covert Bee Cave and ask for Marcus.

  • Jesse Genovese

    Jesse Genovese

    Sales Manager

    512-954-9290
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    Jesse Genovese

    Jesse Genovese

    Sales Manager

    Jesse is a Sales Manager at Covert Bee Cave and helps lead the sales team for the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. Jesse oversees the showroom, structures deals, and makes sure every customer gets a fair, transparent offer and a buying experience that’s as smooth as the vehicles on the lot.

    Jesse believes great leadership starts on the sales floor. Jesse is hands-on with both customers and team members, steps in to answer tough questions, find creative solutions, and make sure every deal comes together the right way. Jesse’s focus is simple: give customers the information and options they need to make a confident decision, without pressure or confusion.

    Jesse is equally committed to the success of the sales team. Through coaching, encouragement, and leading by example, Jesse helps every consultant deliver the kind of knowledgeable, customer-first service that keeps people coming back to Covert Bee Cave.

    At Covert Bee Cave, Jesse carries on the Covert family’s tradition of trust and integrity, which dates back to 1909, making sure every customer feels valued from the first handshake to the final signature.

Sales

  • Rashed Hamdan

    Rashed Hamdan

    Certified Sales Specialist

    512-954-9290
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    Rashed Hamdan

    Rashed Hamdan

    Certified Sales Specialist

    Rashed helps new arrivals to the Austin area get settled with the right vehicle. As a Certified Sales Specialist at Covert Bee Cave, Rashed works with customers who are relocating to Central Texas, whether for a new job, a growing family or a fresh start in the Hill Country.

    Moving brings plenty of decisions, and Rashed makes choosing a vehicle one of the easier ones. Rashed can help you find a vehicle that suits Texas life, from long highway commutes and summer heat to weekend trips across the Hill Country. If you’re bringing a vehicle from another state, Rashed can explain how trading it in works. Rashed can also point you toward what you’ll need to register a vehicle in Texas.

    Rashed believes great service starts with listening. You’ll get honest recommendations, clear pricing and straightforward explanations of financing and trade-in options, with no pressure. At delivery, Rashed will pair your phone, set up your vehicle’s features and make sure you feel confident on Central Texas roads.

    New to the area? Stop by Covert Bee Cave and ask for Rashed.

  • Luis Martinez

    Luis Martinez

    Certified Sales Specialist

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    Luis Martinez

    Luis Martinez

    Certified Sales Specialist

    Luis knows the GMC Sierra lineup from the half-ton to heavy-duty. As a Certified Sales Specialist at Covert Bee Cave, Luis helps customers find the right Sierra 1500, Sierra 2500HD, Sierra 3500HD or all-electric Sierra EV, whether they need a comfortable daily driver, a weekend tow rig or a dependable work truck.

    The Sierra comes in a wide range of configurations, and Luis makes it easy to sort through them. Luis can compare cab and bed sizes and explain the engine choices, from the TurboMax four-cylinder and V8s to the Duramax diesel. Luis can also walk you through trims from the Pro and Elevation to the SLT, AT4, AT4X, Denali and Denali Ultimate. If you’re curious about features like the MultiPro tailgate, ProGrade trailering technology or available Super Cruise hands-free driving, Luis will show you how they work and whether they’re worth it for you.

    Luis believes in honest, pressure-free advice and never recommends more truck than you need. You’ll get clear pricing and straightforward explanations of financing, leasing and trade-in options. At delivery, Luis will pair your phone, set up your truck’s technology and walk you through everything before you hit the road.

    Ready for your next Sierra? Stop by Covert Bee Cave and ask for Luis.

  • Brandy Genovese

    Brandy Genovese

    Certified Sales Specialist

    512-954-9290
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    Brandy Genovese

    Brandy Genovese

    Certified Sales Specialist

    Brandy loves helping customers discover what today’s vehicles can do. As a Certified Sales Specialist at Covert Bee Cave, Brandy specializes in the technology and innovation found across the Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC lineups, from advanced driver-assistance systems to electric and plug-in hybrid models.

    If you’re curious about going electric, Brandy can walk you through range, charging options at home and on the road, and how an EV or plug-in hybrid fits your daily routine. If you’d rather stick with gas, Brandy will help you sort through infotainment systems, safety features and connectivity options so you know exactly what you’re getting and which features are worth it for you.

    Brandy believes no question is too basic and no customer should feel rushed. You’ll get patient explanations, clear pricing and straightforward answers on financing and trade-in options. At delivery, Brandy will set up your phone, walk you through your vehicle’s technology and make sure you feel comfortable with every feature before you leave the lot.

    Ready to see what’s new? Stop by Covert Bee Cave and ask for Brandy.

  • Boyan Zhurveski

    Boyan Zhurveski

    Certified Sales Specialist

    512-954-9290
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    Boyan Zhurveski

    Boyan Zhurveski

    Certified Sales Specialist

    Boyan is a Certified Sales Specialist at Covert Bee Cave and helps customers navigate the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram inventory with confidence. His factory certification keeps him sharp on every model’s capabilities, packages, and pricing, so he can quickly point customers toward the vehicles that best match what they’re looking for.

    Boyan takes a thoughtful, detail-oriented approach to every sale. He believes the right vehicle comes from understanding the customer first, so he asks questions, listens closely, and tailors his recommendations to each person’s priorities, whether that’s fuel efficiency, cargo space, performance, or comfort. Customers appreciate that he’s knowledgeable without being pushy and always respects their time.

    Boyan is proud of the relationships he builds with every customer. He’s there to answer questions long after delivery and enjoys helping returning customers and their families when it’s time for their next vehicle.

    At Covert Bee Cave, Boyan carries on the Covert family’s tradition of honesty and service, which goes back more than a century. He looks forward to helping you find a vehicle that’s the perfect fit.

  • Creed Sarten

    Creed Sarten

    Certified Sales Specialist

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    Creed Sarten

    Creed Sarten

    Certified Sales Specialist

    Creed knows trucks, and knows that choosing the right one comes down to how you’ll actually use it. As a Certified Sales Specialist at Covert Bee Cave, Creed helps customers find the right Ram, GMC or Jeep for work, towing and life outdoors, whether that means hauling a boat to the lake, pulling a travel trailer or putting in long days on the job site.

    Creed takes the guesswork out of truck shopping. Creed can explain towing and payload ratings in plain terms, compare engine and drivetrain options, and help you choose the right cab, bed length and trim for your needs. If you’re a business owner, Creed can also walk you through work-ready configurations and upfit options built to keep your operation moving.

    Creed believes in a straightforward buying experience. You’ll get honest recommendations, clear pricing and simple explanations of financing and trade-in options, with no pressure to buy more truck than you need. At delivery, Creed will set up your technology, review your towing features and make sure you’re confident behind the wheel before you head out.

    Ready to find the truck that works as hard as you do? Stop by Covert Bee Cave and ask for Creed.

  • Chase Smiley

    Chase Smiley

    Certified Sales Specialist

    512-954-9290
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    Chase Smiley

    Chase Smiley

    Certified Sales Specialist

    Chase is a Certified Sales Specialist at Covert Bee Cave and helps customers find the right ride across the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram lineups. Backed by factory certification, Chase knows what sets each model apart and can break down features, trims, and technology so every customer understands their options and feels good about their choice.

    Chase brings a friendly, upbeat energy to the showroom. He likes to keep the experience relaxed and fun, because buying a vehicle should be exciting, not stressful. Whether you’re eyeing a rugged Jeep for weekend adventures, a powerful GMC for work, or a refined Cadillac for everyday luxury, Chase is ready to help you find a match.

    Chase measures success by customer satisfaction. He follows through on every promise, keeps communication open, and stays available long after you drive off the lot to help with whatever you need.

    At Covert Bee Cave, Chase is proud to carry on the Covert family’s tradition of trust, integrity, and community, which dates back to 1909. He looks forward to helping you get behind the wheel of your next vehicle.

  • Chris Campion

    Chris Campion

    Certified Sales Specialist

    512-954-9290
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    Chris Campion

    Chris Campion

    Certified Sales Specialist

    Chris is a Certified Sales Specialist at Covert Bee Cave and helps drivers find the right fit across the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram lineups. With factory-certified product knowledge, Chris can explain the differences between models, trims, and packages in plain terms, so customers know exactly what they’re getting and why it matters.

    Chris treats every customer conversation as a chance to listen. Before talking about vehicles, Chris wants to understand what matters most to you, whether that’s safety features for a growing family, towing capacity for the boat, or a little extra luxury for the daily drive. From there, it’s about honest recommendations and a relaxed, no-pressure experience.

    Chris’s commitment doesn’t stop at delivery. Chris is happy to walk you through your vehicle’s technology, answer questions in the weeks that follow, and be your go-to contact whenever you need anything.

    At Covert Bee Cave, Chris proudly represents the Covert family’s long-standing reputation for trust and integrity. Chris looks forward to helping you find a vehicle you’ll love for years to come.

  • Cole Bednorz

    Cole Bednorz

    Certified Sales Specialist

    512-954-9290
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    Cole Bednorz

    Cole Bednorz

    Certified Sales Specialist

    Cole knows that a great vehicle doesn’t have to be brand new. As a Certified Sales Specialist at Covert Bee Cave, Cole helps customers find quality pre-owned and certified pre-owned vehicles that deliver real value, whether you’re shopping on a budget, buying your first car or looking for more vehicle for your money.

    Cole makes pre-owned shopping simple and transparent. Cole can walk you through a vehicle’s history report, explain what a certified pre-owned inspection covers and break down the warranty and roadside benefits that come with certified models. With a wide selection of makes and models on the lot, Cole will help you compare options side by side so you can choose with confidence.

    Cole believes every customer deserves an honest, pressure-free experience. You’ll get clear pricing, straightforward answers and simple explanations of financing and trade-in options. At delivery, Cole will set up your vehicle’s features and make sure you know everything about your purchase before you drive away.

    Looking for a quality pre-owned vehicle? Stop by Covert Bee Cave and ask for Cole.

  • Greg Freeman

    Greg Freeman

    Certified Sales Specialist

    512-954-9290
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    Greg Freeman

    Greg Freeman

    Certified Sales Specialist

    Greg understands that a premium vehicle deserves a premium buying experience. As a Certified Sales Specialist at Covert Bee Cave, Greg specializes in luxury and upscale models, helping customers explore the refinement of Cadillac along with the top-tier trims across Buick, GMC, Jeep and Ram, such as Denali and other high-end packages.

    Greg takes the time to match you with the right level of comfort, performance and technology. Greg can compare interior materials, ride quality, premium audio and driver-assistance features, and arrange an extended test drive so you can experience the difference for yourself. If you’re weighing a purchase against a lease, Greg will lay out both options clearly so you can choose what fits your lifestyle.

    Greg believes luxury should also mean convenience. Expect personalized attention, transparent pricing and a smooth, efficient process from first conversation to final signature. At delivery, Greg will personalize your vehicle settings, pair your devices and walk you through every feature so your new vehicle feels like yours from day one.

    Ready to experience something exceptional? Stop by Covert Bee Cave and ask for Greg.

  • John Robles

    John Robles

    Certified Sales Specialist

    512-954-9290
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    John Robles

    John Robles

    Certified Sales Specialist

    John is a Certified Sales Specialist at Covert Bee Cave and helps customers choose from the campus’s full selection of Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram vehicles. His factory certification keeps him current on every model, so he can give customers reliable, straightforward answers about performance, safety, technology, and value.

    John believes in doing business the old-fashioned way: with a handshake, a smile, and honesty. He takes the time to get to know each customer, understand their needs, and walk them through their options without pressure or gimmicks. His calm, knowledgeable approach helps customers feel at ease from the first hello to the moment they drive away.

    John’s customers know they can count on him. He’s always available after the sale to answer questions or help with anything that comes up, and he takes pride in the many customers who return to him year after year.

    At Covert Bee Cave, John carries on the Covert family’s legacy of trust and integrity, which goes back more than a century. He looks forward to helping you find the perfect vehicle for your needs.

  • Josh Esquivel

    Josh Esquivel

    Certified Sales Specialist

    512-954-9290
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    Josh Esquivel

    Josh Esquivel

    Certified Sales Specialist

    Josh is a Certified Sales Specialist at Covert Bee Cave and helps customers shop the full lineup of Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram vehicles on campus. Factory certification gives him in-depth knowledge of every model, so he can answer the tough questions, compare options side by side, and help customers feel confident in their decision.

    Josh keeps things simple and genuine. He knows buying a vehicle is a big decision, so he takes a patient, conversational approach and lets customers set the pace. Whether you know exactly what you want or are just starting to explore, Josh is there to guide you, not push you.

    Josh enjoys getting to know his customers, and many of them become repeat buyers and refer their friends and family. He’s always just a call or text away, whether you need help pairing your phone, scheduling your first service, or trading up down the road.

    At Covert Bee Cave, Josh carries on the Covert family’s century-long tradition of honesty and community. He looks forward to helping you find the vehicle that’s right for you.

  • Julian Vasquez

    Julian Vasquez

    Certified Sales Specialist

    512-954-9290
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    Julian Vasquez

    Julian Vasquez

    Certified Sales Specialist

    Julian is a Certified Sales Specialist at Covert Bee Cave and helps customers explore everything the campus has to offer, from refined Cadillac luxury to capable GMC trucks, family-friendly Buick SUVs, and adventure-ready Jeep, Ram, Dodge, and Chrysler models. With factory-certified training behind him, Julian stays up to date on the latest features, technology, and incentives, so customers always get accurate, current information.

    Julian’s approach is all about making the experience enjoyable. He’s friendly and easygoing, and he focuses on helping customers find a vehicle that matches their lifestyle, not just a sticker price. From the first test drive to the final handshake, Julian keeps the process clear, efficient, and pressure-free.

    Julian believes great service builds lasting relationships. He makes himself available long after the sale, whether that’s answering a quick question, helping with a feature, or finding the perfect vehicle for your next chapter.

    At Covert Bee Cave, Julian proudly carries on the Covert family’s legacy of trust and integrity, which dates back to 1909. He looks forward to welcoming you and helping you get behind the wheel of your next vehicle.

  • Marcus Washington Sr.

    Marcus Washington Sr.

    Certified Sales Specialist

    512-954-9290
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    Marcus Washington Sr.

    Marcus Washington Sr.

    Certified Sales Specialist

    Ask anyone at Covert Bee Cave about Marcus, and they’ll tell you he goes by “Big Wash.” The nickname fits his big personality. As a Certified Sales Specialist, Marcus helps customers find their next vehicle across the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram lineups, and he brings energy, enthusiasm, and a genuine love for the job to every conversation.

    Big Wash is more than a great personality. He’s a true product expert. His factory certification means he knows every model inside and out, from towing capacity and safety features to the latest in-cabin technology, and he explains it all in plain, easy-to-understand terms. He takes the time to learn what each customer needs, then helps them find a vehicle that fits their lifestyle and budget, with no pressure along the way.

    Customers enjoy working with Big Wash because he makes buying a car fun. He builds real relationships, keeps in touch after the sale, and is always ready to help, which is why so many people come back and ask for him by name.

    At Covert Bee Cave, Big Wash proudly carries on the Covert family’s tradition of trust, integrity, and community, which dates back to 1909. Stop by and ask for Big Wash. He’ll make you feel right at home.

  • Nathaniel Rosalez

    Nathaniel Rosalez

    Certified Sales Specialist

    512-954-9290
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    Nathaniel Rosalez

    Nathaniel Rosalez

    Certified Sales Specialist

    Nathaniel brings real enthusiasm to every test drive. As a Certified Sales Specialist at Covert Bee Cave, Nathaniel specializes in performance vehicles, helping drivers find the power, handling and excitement they’re looking for, from Dodge muscle and Cadillac V-Series performance to off-road-ready Jeep and Ram trucks.

    Nathaniel can break down horsepower, torque, drive modes and suspension setups in a way that makes sense, and help you compare how each option feels on the road. Whether you want a weekend thrill ride, a daily driver with extra punch or a capable trail machine, Nathaniel will make sure you get behind the wheel and experience the difference firsthand.

    Nathaniel believes the fun shouldn’t stop at the test drive. You’ll get honest advice, clear pricing and straightforward explanations of financing and trade-in options, with no pressure. At delivery, Nathaniel will walk you through your vehicle’s performance settings and technology so you’re ready to enjoy every mile.

    Ready for something with more excitement? Stop by Covert Bee Cave and ask for Nathaniel.

  • Trey Miller

    Trey Miller

    Certified Sales Specialist

    512-954-9290
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    Trey Miller

    Trey Miller

    Certified Sales Specialist

    Trey is a Certified Sales Specialist at Covert Bee Cave and helps customers find the vehicle that fits their life across the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram lineups. With factory certification behind him, Trey knows the details that matter, from engine options and trim packages to safety technology and connectivity, and he makes it easy for customers to compare and choose with confidence.

    Trey’s approach is laid-back, honest, and focused on the customer. He knows everyone shops differently, so he adapts to each person’s pace. He’ll give you room to explore when you want it and clear answers when you need them. His goal is to make the process feel easy and leave every customer excited about their new vehicle.

    Trey values the relationships he builds as much as the sales he makes. He’s always happy to help after delivery, whether that’s walking you through a feature, answering a question, or helping a friend or family member you’ve sent his way.

    At Covert Bee Cave, Trey proudly continues the Covert family’s tradition of trust and integrity, which dates back to 1909. He looks forward to helping you find your next vehicle.

  • Jesus Rodriguez

    Jesus Rodriguez

    Certified Sales Specialist

    512-954-9290
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    Jesus Rodriguez

    Jesus Rodriguez

    Certified Sales Specialist

    Jesus helps customers get exactly the vehicle they want, built the way they want it. As a Certified Sales Specialist at Covert Bee Cave, Jesus specializes in factory orders and custom builds across the Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC lineups.

    If the perfect combination of color, trim, engine and options isn’t on the lot, Jesus can help you create it. Jesus will walk you through the available packages and features, explain how each choice affects price and capability, and help you avoid paying for options you don’t need. Once your order is placed, Jesus keeps you updated on its status from production to arrival, so you always know what to expect.

    Jesus can also search nearby dealer inventory and incoming vehicles in transit. That way, you can compare a factory order with what’s available sooner and choose the option that fits your timeline.

    Jesus believes the buying process should be clear and pressure-free. You’ll get transparent pricing and simple explanations of financing and trade-in options. At delivery, Jesus will set up your new vehicle’s features and make sure everything is just the way you ordered it.

    Ready to build your next vehicle? Stop by Covert Bee Cave and ask for Jesus.

  • Jake Vasylkov

    Jake Vasylkov

    Certified Sales Specialist

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    Jake Vasylkov

    Jake Vasylkov

    Certified Sales Specialist

    Jake knows the Buick and GMC lineups from bumper to bumper, with a special passion for GMC trucks. As a Certified Sales Specialist at Covert Bee Cave, Jake helps customers find the right GMC Canyon, Sierra 1500 or Sierra HD. Jake also helps buyers find the right Buick Envista, Encore GX, Envision or Enclave, or the right GMC Terrain, Acadia or Yukon.

    GMC offers a wide range of trucks and SUVs, and Jake makes it easy to compare them. Jake can walk you through trims like the Pro, Elevation, SLT, AT4, AT4X and Denali, and explain the differences in comfort, technology and capability between them. Jake can also show you features like the MultiPro tailgate, ProGrade trailering technology and the available Duramax diesel. If heavy-duty towing is in your plans, Jake will help you choose the right setup. For Buick shoppers, Jake can compare the Preferred, Sport Touring and Avenir trims to find the best fit.

    Jake believes in honest, no-pressure advice and never recommends more vehicle than you need. You’ll get clear pricing and straightforward explanations of financing, leasing and trade-in options. At delivery, Jake will pair your phone, set up your vehicle’s features and walk you through everything before you hit the road.

    Ready for your next Buick or GMC? Stop by Covert Bee Cave and ask for Jake.

  • Timothy Bell

    Timothy Bell

    Certified Sales Specialist

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    Timothy Bell

    Timothy Bell

    Certified Sales Specialist

    Tim knows what makes Buick and GMC vehicles stand out and helps customers find the one that fits them best. As a Certified Sales Specialist at Covert Bee Cave, Tim specializes in the Buick and GMC lineups. On the Buick side, that’s the stylish Envista, Encore GX and Envision and the spacious Enclave. On the GMC side, it’s the Terrain, Acadia, Yukon and Yukon XL SUVs, the Canyon and Sierra pickups, and GMC’s all-electric HUMMER EV and Sierra EV.

    Tim makes it easy to compare models and understand what sets each one apart. Tim can walk you through Buick’s Preferred, Sport Touring and Avenir trims and GMC’s Elevation, AT4 and Denali trims. Tim can also explain features like Super Cruise hands-free driving technology on available models, ProGrade trailering and the MultiPro tailgate. If you’re curious about going electric, Tim can explain range, charging and how a GMC EV fits your daily routine.

    Tim believes every customer deserves a buying experience that’s personal and easy. Expect individual attention, transparent pricing and clear explanations of purchase, lease and trade-in options. At delivery, Tim will set up your settings, pair your devices and walk you through every feature so your new Buick or GMC feels like yours from day one.

    Ready to find your next Buick or GMC? Stop by Covert Bee Cave and ask for Tim.

  • Charlie Marshall

    Charlie Marshall

    Certified Sales Specialist

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    Charlie Marshall

    Charlie Marshall

    Certified Sales Specialist

    Charlie helps customers make sure they don’t leave any savings on the table. As a Certified Sales Specialist at Covert Bee Cave, Charlie specializes in manufacturer incentives, rebates and special purchase programs across the Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC lineups.

    Manufacturer offers change often, and many buyers qualify for savings they don’t know about. Charlie stays current on available rebates, special financing and lease offers. Charlie can also check whether you’re eligible for programs such as military and first responder appreciation, recent college graduate offers and loyalty or conquest incentives for current owners of other brands. Charlie will review what applies to you and show you exactly how each offer affects your price or payment.

    Charlie believes a great deal should also be a clear one. You’ll get transparent pricing, straightforward explanations of financing and trade-in options, and honest answers with no pressure. At delivery, Charlie will set up your vehicle’s features and make sure you’re comfortable with everything before you drive away.

    Want to see which offers you qualify for? Stop by Covert Bee Cave and ask for Charlie.

  • Jose Cabrera

    Jose Cabrera

    Certified Sales Specialist

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    Jose Cabrera

    Jose Cabrera

    Certified Sales Specialist

    Jose knows that for many drivers, a Jeep is more than a vehicle. It’s a way of life. As a Certified Sales Specialist at Covert Bee Cave, Jose specializes in the Jeep lineup, helping customers find the right Wrangler, Gladiator, Grand Cherokee, Compass or Wagoneer for how they live and where they want to go.

    Jose can explain the differences between models, trims and four-wheel-drive systems in plain terms. Whether you’re planning to hit the trails, take the family to the coast or just want the open-air freedom of removing the top and doors on a Texas spring day, Jose will help you find the right fit. Jose can also help you choose factory accessories like lift kits, wheels, tires, lighting and Mopar upgrades to make your Jeep truly your own.

    Jose believes the buying experience should be as enjoyable as the drive. You’ll get honest advice, clear pricing and straightforward explanations of financing and trade-in options, with no pressure. At delivery, Jose will walk you through your Jeep’s features, from four-wheel-drive operation to top and door removal, so you’re ready for your first adventure.

    Ready to join the Jeep family? Stop by Covert Bee Cave and ask for Jose.

  • Kurt Garrett

    Kurt Garrett

    Certified Sales Specialst

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    Kurt Garrett

    Kurt Garrett

    Certified Sales Specialst

    Kurt helps drivers find a vehicle that fits where they are in life right now. As a Certified Sales Specialist at Covert Bee Cave, Kurt works with customers who are downsizing, retiring or simply ready for a vehicle that’s easier to live with every day.

    Kurt pays attention to the details that make a vehicle comfortable for the long run. That includes easy entry and exit, supportive seating, good visibility, a smooth and quiet ride, and controls that are simple to use. Kurt can compare models across the Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC lineups and explain the safety and driver-assistance features that add confidence on every trip. Kurt will also make sure there’s room for the things that matter, whether that’s golf clubs, luggage for a road trip or the grandkids in the back seat.

    Kurt believes in taking time with every customer and never rushing a decision. You’ll get honest advice, clear pricing and straightforward explanations of financing and trade-in options. At delivery, Kurt will set up your phone and walk you through each feature at a comfortable pace, and is happy to answer questions long after you drive home.

    Ready for a vehicle that fits your lifestyle? Stop by Covert Bee Cave and ask for Kurt.

  • Antonio Sosa

    Antonio Sosa

    Certified Sales Specialst

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    Antonio Sosa

    Antonio Sosa

    Certified Sales Specialst

    Antonio helps business owners find vehicles that work as hard as they do. As a Certified Sales Specialist at Covert Bee Cave, Antonio specializes in commercial and work vehicles. That includes Ram ProMaster cargo vans, Ram and GMC heavy-duty trucks and chassis cabs, and capable SUVs for owners who need to get to job sites and client meetings.

    Antonio takes the time to understand how your business runs before recommending a vehicle. Antonio can compare payload, towing capacity and cargo space. Antonio can also explain upfit options like shelving, ladder racks and service bodies, and help you choose the right configuration for your trade. If you’re adding more than one vehicle, Antonio can help coordinate the order and delivery to keep your operation moving.

    Antonio also makes the business side simple. You’ll get clear pricing, straightforward explanations of financing and leasing options, and information on any commercial incentives that may apply. At delivery, Antonio will walk you through your vehicle’s features and make sure it’s ready to go to work.

    Ready to put the right vehicle to work for your business? Stop by Covert Bee Cave and ask for Antonio.

  • Matthew Zeitchik

    Matthew Zeitchik

    Certified Sales Specialist

    512-954-9290
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    Matthew Zeitchik

    Matthew Zeitchik

    Certified Sales Specialist

    Matthew helps customers decide whether leasing or buying is the smarter move. As a Certified Sales Specialist at Covert Bee Cave, Matthew specializes in leasing across the Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC lineups. Matthew makes it easy to understand how a lease works and whether one fits your budget and lifestyle.

    Leasing can mean a lower monthly payment, a new vehicle every few years and coverage under the factory warranty for most of your term. It isn’t the right fit for everyone, though. Matthew will lay out a lease and a purchase side by side. You’ll see the payments, the amount due at signing, the mileage allowance and what to expect at the end of the term, so you can make the choice that works best for you. Matthew also stays current on manufacturer lease specials to help you find the best available offer.

    Matthew believes in clear numbers and honest advice, with no pressure. If you’re coming off a lease elsewhere, Matthew can walk you through your options. At delivery, Matthew will set up your vehicle’s features and make sure you’re comfortable with everything before you drive away.

    Wondering if leasing is right for you? Stop by Covert Bee Cave and ask for Matthew.

  • Rassum Berenji

    Rassum Berenji

    Certified Sales Specialist

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    Rassum Berenji

    Rassum Berenji

    Certified Sales Specialist

    Rassum knows the Buick and GMC lineups inside and out. As a Certified Sales Specialist at Covert Bee Cave, Rassum helps customers find the right Buick Envista, Encore GX, Envision or Enclave, or the right GMC Terrain, Acadia, Yukon, Canyon or Sierra.

    Each model offers a different mix of size, capability and comfort, and Rassum makes it easy to compare them. Rassum can explain the differences between trims like Buick’s Avenir and GMC’s Elevation, AT4 and Denali, then help you decide which features are worth it for you. If you’re stepping into a GMC truck or SUV, Rassum can also walk you through towing capability, ProGrade trailering technology and the MultiPro tailgate.

    Rassum believes in making the buying process simple and enjoyable. You’ll get honest advice, clear pricing and straightforward explanations of financing and trade-in options, with no pressure. At delivery, Rassum will pair your phone, set up your vehicle’s features and make sure you’re confident behind the wheel before you head home.

    Shopping for a Buick or GMC? Stop by Covert Bee Cave and ask for Rassum.

  • Duc Dang

    Duc Dang

    Certified Sales Specialist

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    Duc Dang

    Duc Dang

    Certified Sales Specialist

    Duc helps customers find the sweet spot between size, efficiency and versatility. As a Certified Sales Specialist at Covert Bee Cave, Duc specializes in compact and midsize SUVs and crossovers. That includes the Buick Envista, Encore GX and Envision, the GMC Terrain and Acadia, the Jeep Compass and Cherokee, the Dodge Hornet and the Cadillac XT4 and XT5.

    Crossovers are among the most popular vehicles on the road, and there are a lot of choices. Duc makes them easy to compare. Duc can break down cargo space, fuel economy, all-wheel-drive options, safety ratings and technology features side by side. That way, you can see which vehicle gives you the best mix of comfort, practicality and value. Whether you need room for weekend gear, an easy-to-park daily driver or a little extra confidence in bad weather, Duc will help you find the right fit.

    Duc believes in honest advice and a pressure-free experience. You’ll get clear pricing and straightforward explanations of financing, leasing and trade-in options. At delivery, Duc will pair your phone, set up your vehicle’s features and make sure you’re comfortable with everything before you head home.

    Looking for the right SUV or crossover? Stop by Covert Bee Cave and ask for Duc.

  • Messiah Williams

    Messiah Williams

    Certified Sales Specialist

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    Messiah Williams

    Messiah Williams

    Certified Sales Specialist

    Messiah believes everyone deserves a reliable vehicle and a fair shot at financing it. As a Certified Sales Specialist at Covert Bee Cave, Messiah works with customers in every kind of credit situation. That includes first-time buyers with limited credit history and drivers rebuilding after a setback.

    Messiah knows that talking about credit can feel uncomfortable, so every conversation is handled with respect and discretion. Messiah works with the Covert Bee Cave finance team and a wide network of lenders to explore the options available to you. Messiah also helps you find a vehicle that fits a payment you can comfortably manage, and explains how factors like your down payment, trade-in and loan term affect your monthly payment.

    Messiah is committed to honesty. You’ll get clear numbers, realistic expectations and straightforward answers, with no pressure and no surprises. At delivery, Messiah will set up your vehicle’s features and make sure you’re confident in both your new vehicle and your financing before you drive away.

    Ready to get behind the wheel? Stop by Covert Bee Cave and ask for Messiah.

  • Tanner Williams

    Tanner Williams

    Certified Sales Specialist

    512-954-9280
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    Tanner Williams

    Tanner Williams

    Certified Sales Specialist

    Tanner is a Sales Consultant at Covert Buick GMC Bee Cave, where he brings a friendly, easygoing, and customer-focused approach to every interaction. He takes pride in helping people find the right vehicle without pressure, making the process feel simple, honest, and comfortable from start to finish.

    Tanner works closely with each guest to understand their needs, lifestyle, and budget, then guides them through the options in a clear and straightforward way. Whether it’s a brand-new vehicle or a quality pre-owned option, he’s focused on making sure customers feel confident in their decision.

    At Covert Buick GMC Bee Cave, Tanner is part of a team that values relationships, trust, and a great overall experience—ensuring every customer drives away feeling taken care of.

Finance

  • John Freeland

    John Freeland

    Finance Director

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    John Freeland

    John Freeland

    Finance Director

    John is the Finance Director at Covert Bee Cave and leads the finance department for the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. He oversees the finance team, manages relationships with a broad network of banks and lenders, and makes sure every customer gets financing options that are competitive, clear, and tailored to their needs.

    With deep knowledge of auto lending, leasing, and vehicle protection products, John helps customers in every credit situation find a path to the vehicle they want. He and his team work hard to secure strong rates and flexible terms, and they make sure every option is explained in plain language so customers can make confident decisions.

    John holds his department to a high standard of transparency and compliance. He believes the finance office should feel like a natural, comfortable part of the buying experience, never a source of surprises. Under his leadership, the finance team focuses on efficiency, accuracy, and treating every customer with respect.

    At Covert Bee Cave, John upholds the Covert family’s tradition of trust and integrity, which dates back to 1909, making sure every customer leaves with a deal they feel good about.

  • Daniel Flores

    Daniel Flores

    Finance Manager

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    Daniel Flores

    Daniel Flores

    Finance Manager

    Daniel is a Finance Manager at Covert Bee Cave and helps customers turn the vehicle they’ve chosen into a deal that works for their budget. Serving the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships, Daniel works with a wide range of lenders to find the rates, terms, and payment options that fit each customer’s financial picture.

    Daniel knows financing can feel overwhelming, so he keeps it simple. He walks customers through each step, explains their choices between financing and leasing, and helps them understand the protection products that can safeguard their investment. He answers every question patiently and honestly, so customers always know exactly what they’re signing and why.

    Customers appreciate Daniel’s friendly, efficient style and his commitment to getting them on the road without unnecessary delays. He takes pride in making the final step of the buying process one of the smoothest.

    At Covert Bee Cave, Daniel carries on the Covert family’s tradition of honesty and integrity, which dates back to 1909, helping every customer drive away confident in their purchase.

  • Mike Ojeda

    Mike Ojeda

    Finance Manager

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    Mike Ojeda

    Mike Ojeda

    Finance Manager

    Mike is a Finance Manager at Covert Bee Cave, helping customers find the right financing for their new or pre-owned Cadillac, Buick GMC, Chrysler, Dodge, Jeep, or Ram. He works with a wide network of lenders to find competitive rates and terms that fit each customer’s budget and goals, whether they’re financing, leasing, or paying cash.

    Mike believes the finance office should be the easiest part of buying a car, not the most stressful. He takes the time to explain every option clearly, from loan terms to vehicle protection plans, and answers questions honestly so customers can make decisions they feel good about. No surprises and no pressure, just straightforward guidance.

    Customers appreciate that Mike makes the process quick and transparent and treats their time and finances with respect. Many leave his office saying it was the smoothest part of their visit.

    At Covert Bee Cave, Mike carries on the Covert family’s century-long tradition of trust and integrity, making sure every customer drives away confident in both their vehicle and their deal.

  • Brad Stroud

    Brad Stroud

    Finance Manager

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    Brad Stroud

    Brad Stroud

    Finance Manager

    Brad helps make the final step of buying a vehicle clear, comfortable and straightforward. As Finance Manager at Covert Bee Cave, Brad works with customers to find financing and leasing options that fit their budget. Brad also makes sure every detail of the paperwork is handled accurately.

    Brad works with a wide network of banks, credit unions and manufacturer finance companies to look for competitive rates and terms. Brad explains how the interest rate, loan term and down payment affect your monthly payment, so you can choose the structure that works best for you. If you’re leasing, Brad will walk you through the mileage allowance, the amount due at signing and what to expect at the end of your term.

    Brad believes transparency builds trust. Every number is reviewed with you, and every document is explained before you sign. When it comes to optional protection products like extended service contracts, GAP coverage or tire and wheel protection, Brad explains what each one covers and leaves the decision to you, with no pressure.

    Ready to explore your financing options? Stop by Covert Bee Cave and ask for Brad.

Marketing

  • Kay Mee

    Kay Mee

    Digital Marketing & Content Strategist

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    Kay Mee

    Kay Mee

    Digital Marketing & Content Strategist

    Kay is the creative force behind how Covert Bee Cave shows up online. As Digital Marketing & Content Strategist, Kay shapes the stories, images and campaigns that introduce our dealership to the community. That includes the photos and videos on our website, the posts in your social feed, and the promotions that help drivers find the right vehicle at the right time.

    Kay’s work starts with understanding our customers: what they’re searching for, what questions they have, and what helps them feel confident before they ever step onto the lot. From there, Kay plans and produces content that’s helpful, authentic and true to who we are. That ranges from new-arrival spotlights and vehicle walkarounds to service tips, community events and the faces behind our team. Every piece is built to inform, engage and make the shopping experience easier from the first click.

    Behind the scenes, Kay works closely with our sales, service and leadership teams to keep our website current, our messaging consistent and our campaigns performing. Kay pairs a creative eye with a data-driven approach, tracking what resonates with our audience and using those insights to keep improving.

    The next time you see Covert Bee Cave on your screen, there’s a good chance Kay had a hand in it. Follow along on social media to see what Kay and the team are working on next.

  • Matt Dow

    Matt Dow

    Digital Marketing & Content Strategist

    512-954-9290
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    Matt Dow

    Matt Dow

    Digital Marketing & Content Strategist

    Matt Dow knows that today, most car-buying journeys start long before anyone visits the dealership. They start on a phone, a laptop or a search bar. As Digital Marketing & Content Strategist at Covert Bee Cave, Matt makes sure that when drivers are researching their next vehicle, they find clear, useful information that makes them want to learn more.

    Matt focuses on the full online experience, from the moment a shopper searches to the moment they reach out to our team. He helps build and refine the content that powers our website and digital advertising. That includes vehicle listings, featured offers, how-to videos and landing pages that answer real customer questions. His goal is simple: to make it easy for customers to compare options, explore inventory and take the next step with confidence, whether that’s booking a test drive or scheduling service.

    Matt is a strategist at heart. He digs into search trends, campaign performance and website analytics to understand what’s working and where there’s room to grow, then turns those insights into smarter campaigns and better content. He works hand in hand with our sales, service and marketing teams to keep Covert Bee Cave’s message timely, accurate and consistent across every channel.

    If you found us online, there’s a good chance Matt helped point the way. We’re glad you’re here.

  • Tom Eggers

    Tom Eggers

    Marketing Director

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    Tom Eggers

    Tom Eggers

    Marketing Director

    As Marketing Director at Covert Bee Cave, Tom Eggers leads the marketing strategy for the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. From digital advertising and online reputation to campaign performance and vendor partnerships, Tom makes sure every customer who’s looking for their next vehicle finds Covert Bee Cave first.

    Tom’s leadership style was shaped by his service in the U.S. Army, where he learned the value of discipline, teamwork, and seeing a mission through. After returning home, he got his start in the automotive world selling advertising to dealerships. His success there led a dealership owner to recruit him into sales, and from there he worked his way through nearly every department in the store. That background gives Tom a rare, big-picture view of how sales, service, parts, and finance all work together, and he uses it to build marketing that drives real results for every department.

    Tom is a numbers guy at heart. He believes great marketing should be measurable, and he takes pride in turning data into strategies that help the team grow and give customers a better experience at every step.

    Away from the dealership, Tom is a devoted family man. He and his wife have been married for 35 years, and nothing makes him happier than time with their children and two granddaughters. He’s also chasing a lifelong dream of becoming a pilot and is working toward his pilot’s license. If he could park anything in his garage, it would be a Ferrari F40.

    At Covert Bee Cave, Tom proudly supports the Covert family legacy that dates back to 1909, combining time-tested values with fresh ideas to keep the dealership moving forward.

    At Covert Bee Cave, Tom brings a passion for growth and innovation to everything he does, whether that’s launching a new campaign or working with the team to improve the customer experience. He looks forward to helping you find your next vehicle or making your next visit a great one.

Service

  • Jeff Boyd

    Jeff Boyd

    Service Drive Manager

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    Jeff Boyd

    Jeff Boyd

    Service Drive Manager

    Jeff makes sure every visit to the Covert Bee Cave service drive starts and ends on the right note. As Service Drive Manager, Jeff oversees the service advisors and the daily flow of the drive, so you’re greeted promptly, your concerns are understood and your vehicle gets the attention it needs.

    Jeff’s focus is on communication and follow-through. Jeff works to make sure you receive clear estimates, accurate timing and regular updates while your vehicle is in the shop. When a repair is recommended, Jeff and the advisor team explain what was found, why it matters and what your options are, so you can make decisions with confidence.

    Jeff also keeps the service drive running efficiently for everyone. By coordinating with technicians, parts and the rest of the service department, Jeff helps reduce wait times and get vehicles back to their owners as quickly as possible without sacrificing quality. If anything about your visit doesn’t meet your expectations, Jeff is ready to step in and make it right.

    Have a question about your service visit? Stop by the Covert Bee Cave service drive and ask for Jeff.

  • Lisa Ferstler

    Lisa Ferstler

    Service Director Admin

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    Lisa Ferstler

    Lisa Ferstler

    Service Director Admin

    Lisa keeps the Covert Bee Cave service department organized, on schedule and focused on the customer. As Service Director Admin, Lisa works alongside the Service Director to manage the administrative side of the department, from scheduling and service records to customer follow-up and coordination between teams.

    Much of what Lisa does happens behind the scenes, but customers feel the difference. Accurate records, well-coordinated appointments and timely follow-up all help your visit go smoothly. When you have a question about a past repair, a service record or an open concern, Lisa makes sure it gets to the right person and doesn’t fall through the cracks.

    Lisa also supports the advisors, technicians and parts team so they can stay focused on your vehicle. That attention to detail helps the entire department run efficiently, deliver on its commitments and maintain the high standard of service you expect from Covert Bee Cave.

    Have a question about your service history or a recent visit? Reach out to the Covert Bee Cave service department and ask for Lisa.

  • Matt Bennett

    Matt Bennett

    Service Advisor

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    Matt Bennett

    Matt Bennett

    Service Advisor

    Matt is your go-to partner for keeping your vehicle running at its best. As a Service Advisor at Covert Bee Cave, Matt helps customers with everything from scheduled maintenance to diagnostics, warranty work and major repairs, making sure each visit is handled with care and clear communication.

    When something doesn’t feel right with your vehicle, Matt listens closely to understand the issue and works with factory-trained technicians to find the cause. Matt will explain the diagnosis in plain language, walk you through your options and give you an honest estimate before any work begins. If a repair is covered under warranty or a recall, Matt will make sure you know it and help take care of the details.

    Matt believes good service is built on trust. You’ll get regular updates while your vehicle is in the shop, straightforward recommendations with no pressure, and a full review of the completed work when you pick it up. Matt’s goal is simple: get your vehicle fixed right and get you back on the road with confidence.

    Need service or have a concern about your vehicle? Stop by the Covert Bee Cave service drive and ask for Matt.

  • Susan Moulton

    Susan Moulton

    Service Advisor

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    Susan Moulton

    Susan Moulton

    Service Advisor

    Susan is a Service Advisor at Covert Bee Cave and helps customers keep their Cadillac, Buick, GMC, Chrysler, Dodge, Jeep, or Ram running at its best. From the moment you pull into the service drive, Susan is your point of contact. She listens to your concerns, explains what your vehicle needs, and keeps you updated until it’s ready to go.

    Susan works closely with the technicians so every repair and maintenance visit is handled correctly the first time. She has a knack for translating technical details into clear, simple explanations, so customers understand their options and can make informed decisions without feeling pressured or confused.

    Customers appreciate Susan’s warm, attentive approach and her commitment to respecting their time. Whether it’s a routine oil change or a more complex repair, she makes every visit easy, transparent, and stress-free, which is why so many customers ask for her by name.

    At Covert Bee Cave, Susan carries on the Covert family’s tradition of trust and integrity, which dates back to 1909, making sure every customer leaves confident in their vehicle and the care it received.

  • Lantz Milam

    Lantz Milam

    Service Advisor

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    Lantz Milam

    Lantz Milam

    Service Advisor

    Lantz speaks the language of truck and Jeep owners. As a Service Advisor at Covert Bee Cave, Lantz works with drivers of Jeep, Ram and GMC trucks and SUVs. Whether your vehicle tows every weekend, spends time on the trail or works hard on the job, Lantz helps keep it ready for whatever you put it through.

    Lantz understands how these vehicles are used and what that means for maintenance. Lantz can recommend the right service intervals for towing and off-road use and explain four-wheel-drive and differential service. Lantz can also help you choose factory accessories such as lift kits, wheels, tires, lighting and towing equipment. When a repair is needed, Lantz walks you through what was found, what it will cost and how long it will take before any work begins.

    Lantz also keeps every visit clear and convenient. You’ll get honest recommendations with no pressure, regular updates while your vehicle is in the shop and a full review of the completed work at pickup. That’s why customers keep coming back to Lantz.

    Ready to get your truck or Jeep serviced? Stop by the Covert Bee Cave service drive and ask for Lantz.

  • Eric Tippett

    Eric Tippett

    Service Director

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    Eric Tippett

    Eric Tippett

    Service Director

    Eric leads the Covert Bee Cave service department with a simple commitment: every customer should leave confident that their vehicle was cared for the right way. As Service Director, Eric oversees the entire service operation, including the service advisors, technicians, porters and support staff who keep Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles running at their best.

    Eric sets the standard for quality and customer care. Eric makes sure the department is staffed with factory-trained technicians and equipped with the latest diagnostic tools. Eric also keeps repairs to manufacturer standards and holds the team accountable for clear communication and honest recommendations. From scheduling and shop workflow to warranty administration and parts coordination, Eric keeps every part of the department working together so your visit stays on time and on budget.

    Eric also invests in the team behind the work. By supporting ongoing training, mentoring leaders in the shop and on the service drive, and building a culture of respect and accountability, Eric helps make sure you receive the same high level of service no matter who works on your vehicle.

    Have a question, a concern or feedback about your service experience? Stop by the Covert Bee Cave service department and ask for Eric.

  • Jim Lauzon

    Jim Lauzon

    Shop Foreman

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    Jim Lauzon

    Jim Lauzon

    Shop Foreman

    Jim brings experience, organization and a steady hand to the Covert Bee Cave service shop. As Shop Foreman, Jim leads the technician team on the shop floor, keeping repairs organized, on schedule and completed to the high standard customers expect.

    Jim is the go-to resource for technicians when a job calls for a second opinion or a seasoned eye. Drawing on years of hands-on experience, Jim helps troubleshoot difficult diagnoses, confirms repair plans and makes sure the right procedures and parts are used every time. That support helps the whole team work more confidently and efficiently.

    Jim also sets the tone for how the shop runs. From maintaining a clean, safe and well-equipped work environment to encouraging ongoing training and skill development, Jim helps create a shop where technicians can do their best work. Before vehicles are returned, Jim’s attention to quality helps make sure repairs are verified and ready for the road.

    When your vehicle is serviced with skill, care and consistency at Covert Bee Cave, Jim’s leadership in the shop helps make it possible.

  • Sierra Arispe

    Sierra Arispe

    Certified Technician

    512-954-9291
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    Sierra Arispe

    Sierra Arispe

    Certified Technician

    Sierra helps make sure the safety systems that protect Covert Bee Cave customers are ready when they’re needed most. As a Certified Technician, Sierra services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on airbags, seat belts, occupant sensors and vehicle lighting.

    These are systems you hope you never have to think about, so they have to work correctly every time. If an airbag warning light comes on, a seat belt won’t retract or latch properly, or headlights, taillights or turn signals aren’t working as they should, Sierra uses factory diagnostic tools and procedures to find the cause. The repair is then made with genuine parts and to manufacturer standards. Sierra also makes sure safety-related recalls are completed correctly.

    Sierra brings the same careful approach to maintenance, diagnostics and general repairs. Every inspection is thorough, every repair is verified, and every finding is clearly documented so your service advisor can explain what was found and why it matters. Ongoing training keeps Sierra current on the latest models and safety technology.

    When you drive away from Covert Bee Cave knowing your vehicle’s safety systems are working as designed, technicians like Sierra helped make sure of it.

  • Justin Wiggins

    Justin Wiggins

    Certified Technician

    512-954-9291
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    Justin Wiggins

    Justin Wiggins

    Certified Technician

    Justin keeps the vehicles that keep local businesses running on the road. As a Certified Technician at Covert Bee Cave, Justin services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on commercial and fleet vehicles such as Ram ProMaster vans, Ram chassis cabs and GMC Sierra HD work trucks.

    For business owners, a vehicle in the shop means lost time and lost revenue. Justin works efficiently to diagnose and repair work vehicles correctly the first time. Using factory procedures, genuine parts and dealership-grade diagnostic tools, Justin covers everything from high-mileage maintenance to engine, transmission and electrical repairs. Justin also understands the extra wear that upfit equipment, heavy loads and long days put on a vehicle, and inspects for it so small problems don’t turn into costly downtime.

    Justin brings the same careful approach to maintenance, diagnostics and general repairs for every customer. Every inspection is thorough, every repair is verified, and every finding is clearly documented so your service advisor can explain what your vehicle needs and help you plan around your schedule. Ongoing training keeps Justin current on the latest models and technology.

    When your work vehicle is back on the job and earning its keep, technicians like Justin helped make it happen.

  • Nathan Lopez

    Nathan Lopez

    Certified Technician

    512-954-9291
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    Nathan Lopez

    Nathan Lopez

    Certified Technician

    Nathan makes sure Covert Bee Cave customers enjoy a quiet, comfortable ride. As a Certified Technician, Nathan services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on finding and fixing noises, vibrations, rattles and water leaks.

    A squeak in the dash, a hum at highway speed or a damp spot on the carpet can be frustrating, especially when it only shows up some of the time. Nathan takes a patient, methodical approach to tracking these concerns down. Nathan road tests the vehicle, uses factory diagnostic procedures and specialized listening equipment, and then repairs the cause with genuine parts so the fix lasts.

    Nathan also handles maintenance, diagnostics and general repairs with the same careful approach. Every inspection is thorough, every repair is verified, and every finding is clearly documented so your service advisor can explain what was found and what was done. Ongoing training keeps Nathan current on the latest models and technology.

    When your vehicle rides quietly and comfortably again, technicians like Nathan are a big reason why.

  • Jon Henry

    Jon Henry

    Certified Technician

    512-954-9291
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    Jon Henry

    Jon Henry

    Certified Technician

    Jon is ready for the next generation of vehicles. As a Certified Technician at Covert Bee Cave, Jon services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on fully electric models such as the Cadillac LYRIQ, GMC HUMMER EV and Sierra EV, Dodge Charger Daytona and Jeep Wagoneer S.

    Electric vehicles have their own systems and service needs, and Jon has the specialized training and safety certification to work on them. That covers high-voltage battery diagnostics, electric drive units, onboard charging systems, thermal management and the software updates that keep these vehicles running efficiently. Jon can also help diagnose charging concerns, and follows factory procedures and uses genuine parts so every repair meets manufacturer standards.

    Jon also handles traditional maintenance, diagnostics and repairs with the same careful approach. Every inspection is thorough, every repair is verified, and every finding is clearly documented so your service advisor can explain what your vehicle needs. Ongoing factory training keeps Jon current as electric vehicle technology continues to advance.

    When your electric vehicle is charged up and running at its best, technicians like Jon help keep it that way.

  • Julian Prado

    Julian Prado

    Certified Technician

    512-954-9290
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    Julian Prado

    Julian Prado

    Certified Technician

    Julian brings specialized knowledge to every Buick and GMC that comes through the Covert Bee Cave service department. As a Certified Technician, Julian services and repairs vehicles across all seven brands on campus, with a focus on Buick and GMC models, from the Buick Enclave, Envista and Encore GX to the GMC Terrain, Acadia, Yukon and Sierra.

    Julian has the factory training to handle the engineering and technology built into these vehicles, including engines and transmissions, all-wheel and four-wheel-drive systems, infotainment and connectivity features, and the driver-assistance systems found on today’s models. Julian follows GM procedures and uses genuine parts so every repair meets factory standards and helps protect your warranty.

    Julian takes the same careful approach to maintenance, diagnostics and general repairs. Every inspection is thorough, every repair is verified and every finding is clearly documented so your service advisor can explain what your vehicle needs. Ongoing factory training keeps Julian current on each new model year.

    When your Buick or GMC is running at its best, technicians like Julian help keep it that way.

  • Louie Camarena

    Louie Camarena

    Certified Technician

    512-954-9291
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    Louie Camarena

    Louie Camarena

    Certified Technician

    Louie helps Covert Bee Cave customers keep their vehicles running clean, quiet and efficient. As a Certified Technician, Louie services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on exhaust and emissions systems.

    From oxygen sensors and catalytic converters to evaporative emissions components, exhaust leaks and related check engine lights, Louie knows how to track down the cause and fix it right. Using factory diagnostic tools, service procedures and genuine parts, Louie restores proper performance and fuel efficiency while helping your vehicle meet emissions requirements.

    Louie also handles maintenance, diagnostics and general repairs with the same careful approach. Every inspection is thorough, every repair is verified and every finding is clearly documented so your service advisor can explain what was found and why it matters. Ongoing training keeps Louie current on the latest models and emissions technology.

    When your vehicle runs smoothly with no warning lights and no unwelcome noises, technicians like Louie are a big reason why.

  • Joe  Oswald

    Joe Oswald

    Service Advisor

    512-954-9280
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    Joe  Oswald

    Joe Oswald

    Service Advisor

    Joe believes every service visit should feel like a premium experience. As a Service Advisor at Covert Bee Cave, Joe works with Cadillac owners and drivers of premium models across the campus. Joe delivers personalized, concierge-level service from the moment you schedule an appointment until your vehicle is back in your hands.

    Joe makes your visit as convenient as possible. Joe can coordinate loaner vehicles and arrange service around your schedule. Throughout the day, Joe keeps you updated by phone, text or email, whichever you prefer. When your vehicle needs attention, Joe explains the recommendation clearly, shares photos or videos from the technician when helpful, and gives you upfront pricing before any work begins.

    Joe also takes the time to get to know you and your vehicle. Joe keeps track of your preferences and your vehicle’s history, so each visit is easier than the last. At pickup, Joe reviews the completed work and answers any questions, making sure your vehicle is returned clean and ready to enjoy.

    Looking for service that matches the quality of your vehicle? Stop by the Covert Bee Cave service drive and ask for Joe.

  • Bradley Johnson

    Bradley Johnson

    Certified Technician

    512-954-9291
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    Bradley Johnson

    Bradley Johnson

    Certified Technician

    Bradley knows what it takes to keep high-performance vehicles at their peak. As a Certified Technician at Covert Bee Cave, Bradley services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on performance models like Dodge muscle cars and Cadillac V-Series.

    Performance vehicles push their engines, brakes, suspensions and cooling systems harder than everyday cars, and they need a technician who understands how they’re built. Bradley follows factory procedures, uses genuine parts and relies on dealership-grade diagnostic tools to keep these vehicles delivering the power, handling and reliability their owners expect, whether they’re driven daily or saved for the weekend.

    Bradley also handles general maintenance, diagnostics and repairs with the same attention to detail. Every inspection is thorough, every repair is verified and every finding is clearly documented so your service advisor can explain what your vehicle needs. Ongoing training keeps Bradley current on the latest models and performance technology.

    When your performance vehicle feels as strong as the day you first drove it, technicians like Bradley help keep it that way.

  • Alejandro Sanchez

    Alejandro Sanchez

    Certified Technician

    512-954-9291
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    Alejandro Sanchez

    Alejandro Sanchez

    Certified Technician

    Alejandro brings precision and care to the vehicles that demand it most. As a Certified Technician at Covert Bee Cave, Alejandro services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on Cadillac and premium models, including GMC Denali and other high-end trims.

    Luxury vehicles feature some of the most advanced systems on the road, and Alejandro has the training to service them properly. From adaptive suspension systems like Magnetic Ride Control to hands-free driver-assistance technology like Super Cruise, premium lighting, advanced climate systems and integrated electronics, Alejandro follows factory procedures and uses genuine parts so every feature performs exactly as designed.

    Alejandro also understands that premium vehicle owners expect a premium experience. Every inspection is thorough, every repair is completed with attention to detail, and every finding is clearly documented so your service advisor can explain what was done. Ongoing factory training keeps Alejandro current on the latest models and technology.

    When your premium vehicle drives as refined as the day you bought it, technicians like Alejandro help keep it that way.

  • Brad Smit

    Brad Smit

    Service Advisor

    512-954-9290
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    Brad Smit

    Brad Smit

    Service Advisor

    Brad helps Covert Bee Cave customers get the most out of their coverage. As a Service Advisor, Brad specializes in factory warranty repairs, extended service contracts and recall work. Brad makes sure customers understand what’s covered and that every claim is handled correctly.

    Warranty and service contract repairs can feel confusing, so Brad does the legwork for you. Brad checks your vehicle for open recalls and verifies your warranty or service contract coverage. When needed, Brad works directly with the manufacturer or contract provider on approvals. Before any work begins, you’ll know what’s covered, what isn’t and what, if anything, you’ll owe.

    Brad also handles routine maintenance and customer-pay repairs with the same clear communication. You’ll get honest recommendations, regular updates while your vehicle is in the shop and a full review of the completed work at pickup. Brad’s goal is simple: protect your investment and keep you from paying for anything you shouldn’t have to.

    Have a question about your warranty or coverage? Stop by the Covert Bee Cave service drive and ask for Brad.

  • Brennan Rogers

    Brennan Rogers

    Service Advisor

    512-954-9290
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    Brennan Rogers

    Brennan Rogers

    Service Advisor

    Brennan helps Covert Bee Cave customers keep their vehicles running strong well past the warranty. As a Service Advisor, Brennan works with owners of high-mileage and older vehicles. Brennan helps them make smart, budget-conscious decisions about maintenance and repairs.

    Brennan knows that when a vehicle has a lot of miles behind it, not every recommendation is equally urgent. After the technician inspects your vehicle, Brennan sorts the findings into what needs attention now, what should be planned for soon and what can safely wait. You’ll get a clear explanation of each item and upfront pricing, so you can decide what makes sense for your vehicle and your budget.

    Brennan also believes in honest advice. Brennan will help you weigh repair costs against your vehicle’s value, point out any open recalls and share available service specials when they apply. You’ll get regular updates while your vehicle is in the shop and a full review of the completed work at pickup.

    Want to get more miles out of your vehicle? Stop by the Covert Bee Cave service drive and ask for Brennan.

  • Sebastian Cuero

    Sebastian Cuero

    Certified Technician

    512-954-9290
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    Sebastian Cuero

    Sebastian Cuero

    Certified Technician

    Sebastian helps make sure Covert Bee Cave customers steer, stop and stay in their lane with confidence. As a Certified Technician, Sebastian services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on steering systems and driver-assistance calibration.

    Today’s vehicles rely on cameras, radar and sensors to power features like lane-keeping assist, adaptive cruise control and automatic emergency braking. After a windshield replacement, alignment, suspension repair or minor collision, those systems often need to be recalibrated to work correctly. Sebastian follows factory procedures and uses specialized equipment to calibrate them precisely, and also diagnoses and repairs electric power steering and related components.

    Sebastian brings the same careful approach to maintenance, diagnostics and general repairs. Every inspection is thorough, every repair is verified and every finding is clearly documented so your service advisor can explain what was done. Ongoing training keeps Sebastian current on the latest safety technology.

    When your vehicle’s safety systems are working exactly as designed, technicians like Sebastian help make sure of it.

  • Jeremiah Anderson

    Jeremiah Anderson

    Certified Technician

    512-954-9290
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    Jeremiah Anderson

    Jeremiah Anderson

    Certified Technician

    Jeremiah knows the Chrysler, Dodge, Jeep and Ram lineup inside and out. As a Certified Technician at Covert Bee Cave, Jeremiah services and repairs vehicles across all seven brands on campus, with a focus on the Stellantis family, from Jeep Wranglers and Grand Cherokees to Ram trucks, Dodge performance models and Chrysler minivans.

    Each of these brands has its own engineering, technology and service requirements, and Jeremiah has the factory training to handle them. That includes engines and transmissions, four-wheel-drive systems, Uconnect infotainment, plug-in hybrid models and the latest software updates. Jeremiah follows factory procedures and uses genuine Mopar parts so every repair meets manufacturer standards and helps protect your warranty.

    Jeremiah brings the same careful approach to maintenance, diagnostics and general repairs. Every inspection is thorough, every repair is verified and every finding is clearly documented so your service advisor can explain what your vehicle needs. Ongoing factory training keeps Jeremiah current on each new model year.

    When your Chrysler, Dodge, Jeep or Ram is running at its best, technicians like Jeremiah help keep it that way.

  • Zachary Morgan

    Zachary Morgan

    Certified Technician

    512-954-9290
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    Zachary Morgan

    Zachary Morgan

    Certified Technician

    Zach helps Covert Bee Cave customers get the most from today’s electrified vehicles. As a Certified Technician, Zach services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on hybrid and plug-in hybrid systems.

    Hybrid and plug-in hybrid vehicles combine a gas engine with electric motors, high-voltage batteries and advanced software, and they require specialized training and safety procedures to service. Zach is equipped to diagnose and repair these systems, including charging concerns, high-voltage components and the software that manages how the engine and electric motors work together. Zach follows factory procedures and uses genuine parts so every repair meets manufacturer standards.

    Zach also handles traditional maintenance, diagnostics and repairs with the same careful approach. Every inspection is thorough, every repair is verified and every finding is clearly documented so your service advisor can explain what your vehicle needs. Ongoing training keeps Zach current as electrified technology continues to evolve.

    When your hybrid or plug-in hybrid is running efficiently and charging the way it should, technicians like Zach help keep it that way.

  • Camrin Rogers

    Camrin Rogers

    Certified Technician

    512-954-9290
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    Camrin Rogers

    Camrin Rogers

    Certified Technician

    Camrin brings skill and dependability to every repair at Covert Bee Cave. As a Certified Technician, Camrin services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on engine mechanical repairs such as oil and coolant leaks, timing components, gaskets and seals.

    Engine concerns can start small, like a drip on the driveway or a faint noise at startup, and Camrin knows how to catch them before they grow into bigger problems. Using factory service procedures, genuine parts and the right specialty tools, Camrin locates the source of the issue and completes the repair to manufacturer standards, so your engine stays protected for the long run.

    Camrin also handles maintenance, diagnostics and general repairs with the same careful approach. Every inspection is thorough, every repair is verified and every finding is clearly documented so your service advisor can explain what was found and why it matters. Ongoing training keeps Camrin current on the latest engines and technology.

    When your engine runs clean, quiet and leak-free, technicians like Camrin are a big reason why.

  • Mark Rainey

    Mark Rainey

    World Class Certified Technician

    512-954-9291
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    Mark Rainey

    Mark Rainey

    World Class Certified Technician

    Mark has earned General Motors’ highest technician recognition and puts that expertise to work for Covert Bee Cave customers every day. As a World Class Certified Technician, Mark has completed GM’s most advanced training and certification requirements and demonstrated mastery across every major system on Cadillac, Buick and GMC vehicles. Few technicians reach this level.

    Mark’s experience covers the full range of GM vehicles, from Sierra and Yukon trucks and SUVs with Duramax diesel engines to Cadillac luxury models with Magnetic Ride Control and Super Cruise. Mark also works on GM’s newest electric vehicles. Whatever the concern, Mark follows GM factory procedures, uses genuine parts and relies on advanced diagnostic equipment to find the true cause and complete the repair to factory standards.

    Mark also serves as a technical resource for the entire service department. Fellow technicians turn to Mark for guidance on difficult repairs and new technology, and that shared knowledge helps raise the standard of care across the shop. Ongoing factory training keeps Mark ahead of each new model year.

    When your Cadillac, Buick or GMC deserves the highest level of expertise, Covert Bee Cave has technicians like Mark ready to deliver it.

  • Sean Welch

    Sean Welch

    Certified Technician

    512-954-9290
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    Sean Welch

    Sean Welch

    Certified Technician

    Sean keeps the computers that run today’s vehicles programmed, secure and communicating correctly. As a Certified Technician at Covert Bee Cave, Sean services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on module programming, key and remote programming, and vehicle security systems.

    Modern vehicles can rely on dozens of electronic control modules, and many repairs aren’t complete until the right software is installed and set up. Sean uses factory programming tools to update and configure modules after a repair or replacement. Sean also programs new or replacement keys and key fobs and diagnoses anti-theft and immobilizer concerns that can keep a vehicle from starting. When a vehicle has a communication fault or a hard-to-trace warning light, Sean has the training to find the problem and fix it.

    Sean brings the same careful approach to maintenance, diagnostics and general repairs. Every inspection is thorough, every repair is verified, and every finding is clearly documented so your service advisor can explain what was found and what was done. Ongoing factory training keeps Sean current as vehicle software and technology continue to advance.

    When your vehicle’s electronics are working seamlessly and your keys work every time, technicians like Sean help make sure of it.

  • Thomas Rogers

    Thomas Rogers

    Certified Technician

    512-954-9291
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    Thomas Rogers

    Thomas Rogers

    Certified Technician

    Thomas Rogers, the wrench-wielding wonder at Covert Buick GMC, fixes cars with the finesse of a conductor leading a symphony… if the symphony were made of engines. With a toolbox as organized as a librarian’s shelves and a joke for every oil change, he turns mechanical mayhem into harmonious purrs. Thomas’s commitment to top-notch repairs and his knack for tickling funny bones make him the mechanic you’ll want to applaud… just don’t forget to tip him in wrenches!

  • Suzelle Rodriguez

    Suzelle Rodriguez

    Service Coordinator Manager

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    Suzelle Rodriguez

    Suzelle Rodriguez

    Service Coordinator Manager

    Suzelle helps make every service visit at Covert Bee Cave start off right. As Service Coordinator Manager, Suzelle leads the team that handles service scheduling and customer communication. That team makes sure appointments are booked accurately, calls are answered promptly and every customer knows what to expect before arriving at the service drive.

    Suzelle’s work keeps the entire service department organized. Suzelle oversees appointment scheduling across the campus and balances the shop’s workload so vehicles can be serviced on time. Suzelle also makes sure the service coordinators gather the right information up front, including the vehicle’s concern, open recalls and any loaner or shuttle needs. When customers call to check on their vehicle or reschedule, Suzelle’s team is ready to help quickly and courteously.

    Suzelle also invests in the people on the team. By training and supporting each service coordinator, Suzelle helps make sure every customer gets the same friendly, knowledgeable and efficient experience on every call. Suzelle works closely with the service advisors and management to keep communication clear and follow-up consistent.

    Need to schedule service or have a question about an upcoming appointment? Reach out to the Covert Bee Cave service department and ask for Suzelle.

  • Luis Rigual Mercado

    Luis Rigual Mercado

    Certified Technician

    512-954-9291
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    Luis Rigual Mercado

    Luis Rigual Mercado

    Certified Technician

    Luis helps today’s turbocharged engines deliver the power and efficiency they were built for. As a Certified Technician at Covert Bee Cave, Luis services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on turbocharged gas engines and fuel systems.

    Turbocharged engines like Stellantis’ Hurricane twin-turbo inline-six and GM’s TurboMax four-cylinder are now found in everything from family SUVs to full-size trucks, and they need a technician who understands how they work. Luis is experienced with turbochargers, intercoolers, direct fuel injection, high-pressure fuel pumps and the sensors that manage boost and fuel delivery. Using factory procedures, genuine parts and dealership-grade diagnostic tools, Luis tracks down power loss, hesitation and warning lights and repairs them to manufacturer standards.

    Luis brings the same careful approach to maintenance, diagnostics and general repairs. Every inspection is thorough, every repair is verified, and every finding is clearly documented so your service advisor can explain what was found and why it matters. Ongoing training keeps Luis current on the latest engine technology.

    When your engine pulls strong and runs efficiently, technicians like Luis are a big reason why.

  • Jonathan Lovett

    Jonathan Lovett

    Certified Technician

    512-954-9290
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    Jonathan Lovett

    Jonathan Lovett

    Certified Technician

    Jonathan helps keep every drive at Covert Bee Cave safe, smooth and comfortable. As a Certified Technician, Jonathan services and repairs Chrysler, Dodge, Jeep, Ram, Cadillac, Buick and GMC vehicles, with a focus on brakes, steering, suspension, tires and alignment.

    These are the systems that affect how your vehicle stops, handles and rides every day, and Jonathan gives them the attention they deserve. Whether it’s a vibration at highway speed, a pull to one side, a noisy brake or uneven tire wear, Jonathan uses factory procedures, genuine parts and precision equipment to find the cause and correct it properly.

    Jonathan also performs thorough multipoint inspections to catch small issues before they become costly repairs. Every finding is clearly documented so your service advisor can show you what was found, explain why it matters and help you decide what to address now. Ongoing training keeps Jonathan current on the latest models and service standards.

    When your vehicle leaves Covert Bee Cave riding smoothly and stopping with confidence, it’s thanks to technicians like Jonathan.

Support

  • Jareth  Alfaro

    Jareth Alfaro

    Service Porter

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    Jareth  Alfaro

    Jareth Alfaro

    Service Porter

    Jareth helps keep the express service lane at Covert Bee Cave moving quickly. As a Service Porter, Jareth works closely with the express service advisors and technicians. Jareth moves vehicles in for oil changes, tire rotations and other routine maintenance, then brings them back out as soon as the work is done.

    Many express customers wait at the dealership while their vehicle is serviced, so every minute counts. Jareth gets each vehicle from the service drive into an open bay without delay. When the service is complete, Jareth brings it through the wash when time allows and returns it to the drive, so customers can be on their way as quickly as possible.

    Jareth handles every vehicle with care, from careful driving across the campus to keeping interiors clean and protected. Jareth also helps keep the service drive clear and organized, which makes check-in and pickup easier for everyone.

    When you’re in and out of express service in no time, Jareth is one of the people helping make it happen.

  • Blake Beard

    Blake Beard

    Porter

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    Blake Beard

    Blake Beard

    Porter

    Blake helps keep inventory flowing across the Covert Bee Cave campus. As a Porter, Blake handles much of the vehicle movement between Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC. Blake makes sure every vehicle ends up where it’s supposed to be, when it’s supposed to be there.

    When a transport truck arrives with new inventory, Blake helps unload each vehicle and checks it for any shipping damage. Blake then gets the vehicle moved to the right area for inspection, photos and preparation. Throughout the day, Blake moves vehicles between the stores, the detail bay, the service shop and the sales lot. Blake also keeps rows organized so the sales team can quickly find the exact vehicle a customer wants to see.

    Blake knows that a well-run lot makes a better experience for everyone. Careful driving, attention to detail and a willingness to jump in wherever needed help Blake keep vehicles protected and the day running on schedule. That reliability helps the sales and service teams stay focused on customers.

    When the vehicle you came to see is right where it should be and ready to go, Blake is one of the people who made it happen.

  • Collin Matthys

    Collin Matthys

    Facility Maintenance

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    Collin Matthys

    Collin Matthys

    Facility Maintenance

    Collin keeps the Covert Bee Cave campus looking its best and running smoothly every day. As the Facility Maintenance team member, Collin takes care of the buildings, grounds and equipment at Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC. Customers walk into a clean, comfortable and welcoming environment, and the team has what it needs to do its best work.

    Collin’s work covers a wide range of responsibilities. Collin handles repairs and preventive maintenance across the showrooms, offices and customer lounges, and keeps the lighting, plumbing and air conditioning working properly through the Texas heat. Collin also maintains the grounds and parking areas. In the service department, Collin helps keep shop equipment, lifts and the wash bay in good working order so repairs and vehicle preparation stay on schedule.

    Collin takes pride in the details customers notice and the ones they don’t. A spotless showroom, a comfortable waiting area and a well-kept lot all help create a great first impression. Collin’s quick response when something needs attention helps keep the entire campus safe and running efficiently.

    The next time you enjoy a cool, comfortable lounge and a clean, well-kept campus at Covert Bee Cave, you’ll know Collin helped make it happen.

  • Alexis Johnson

    Alexis Johnson

    BDC Assistant

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    Alexis Johnson

    Alexis Johnson

    BDC Assistant

    Alexis is a Sales Assistant in the Business Development Center at Covert Bee Cave, and is often the first person customers connect with when they reach out to the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. Whether it’s a phone call, email, text, or online inquiry, Alexis responds quickly with helpful answers and makes sure every customer gets the information they need to take the next step.

    From checking vehicle availability and answering questions about features and pricing to scheduling test drives and appointments, Alexis keeps the process smooth and convenient. Alexis works closely with the sales team, so when a customer arrives, their vehicle and their specialist are ready and waiting.

    Alexis takes pride in making every interaction friendly, professional, and personal. Customers appreciate the prompt follow-up and attention to detail, and the sales team counts on Alexis to keep every opportunity on track.

    At Covert Bee Cave, Alexis helps carry on the Covert family’s tradition of trust and outstanding service, which dates back to 1909, making sure every customer’s experience starts off right.

  • Lane Warnken

    Lane Warnken

    Porter

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    Lane Warnken

    Lane Warnken

    Porter

    Lane plays an important role in making every visit to Covert Bee Cave a great one. As a Porter, Lane keeps vehicles moving across the campus, from the service drive to the shop and back, and helps make sure each vehicle is clean, ready and waiting when its owner arrives.

    Much of Lane’s work happens behind the scenes, but customers notice the results. Lane helps prepare new and pre-owned vehicles for test drives and deliveries, keeps the lot organized so the sales team can find the right vehicle quickly, and helps get service customers’ vehicles washed and returned without delay.

    Lane takes pride in the details. A spotless vehicle, a well-kept lot and a smooth handoff at pickup are all part of the experience Covert Bee Cave customers count on, and Lane works hard every day to deliver it.

    The next time you pick up a freshly washed vehicle at Covert Bee Cave, there’s a good chance Lane had a hand in it.

  • Jonathan Jerome

    Jonathan Jerome

    Customer Relations Assistant

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    Jonathan Jerome

    Jonathan Jerome

    Customer Relations Assistant

    Jonathan helps make sure your relationship with Covert Bee Cave doesn’t end when you drive away. As Customer Relations Assistant, Jonathan supports customers before, during and after their visit, following up on purchases and service appointments, answering questions and making sure every concern reaches the right person.

    Jonathan is often the friendly voice checking in to see how your new vehicle is treating you or how your latest service visit went. If something didn’t meet your expectations, Jonathan listens, documents the details and works with the sales and service teams to get it resolved quickly. If everything went great, Jonathan makes sure that feedback gets back to the people who earned it.

    Jonathan also helps you stay connected with the dealership. From reminding you about upcoming maintenance to helping you schedule appointments or find the right contact for a question, Jonathan works to make every interaction with Covert Bee Cave easy and personal.

    Have a question, a concern or feedback to share? Reach out to Covert Bee Cave and ask for Jonathan.

  • Gena Thompson

    Gena Thompson

    Receptionist

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    Gena Thompson

    Gena Thompson

    Receptionist

    Gena is the first friendly face you’ll see when you walk through the doors at Covert Bee Cave, and often the first voice you’ll hear when you call. As Receptionist for the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships, she greets every guest, answers questions, and makes sure each customer gets to the right person quickly.

    Gena knows a great visit starts with a warm welcome. Whether you’re coming in to shop, picking up your vehicle from service, or just stopping by, she makes everyone feel at home from the moment they arrive. She’s organized, patient, and always ready to help, which keeps things running smoothly behind the scenes too.

    For Gena, every interaction is a chance to make someone’s day a little easier. Customers and coworkers count on her positive attitude and her knack for keeping everyone connected.

    At Covert Bee Cave, Gena carries on the Covert family’s century-long tradition of treating every customer like a neighbor. She looks forward to welcoming you on your next visit.

  • Eddie Garcia

    Eddie Garcia

    Porter

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    Eddie Garcia

    Eddie Garcia

    Porter

    Eddie helps make sure every customer at Covert Bee Cave gets a great first look at their next vehicle. As a Porter, Eddie supports the sales team by keeping new and pre-owned inventory clean, organized and ready to show. That means vehicles can go from the lot to a test drive in minutes.

    Eddie’s day is full of the details that make a big difference. Eddie washes and preps vehicles and checks fuel levels. Eddie also helps unload and check in new arrivals and arranges the lot so the most popular models are easy to see and easy to reach. When a delivery is scheduled, Eddie helps make sure the vehicle is spotless and parked up front, ready for its new owner.

    Eddie is known for being dependable and always willing to help. When the team needs a vehicle moved, a trade-in brought around or an extra set of hands, Eddie is ready to jump in. That effort helps keep the sales process moving smoothly for customers and staff.

    When your new vehicle is waiting for you clean, fueled and ready on delivery day, Eddie may be the one who made it shine.

  • Austin Bates

    Austin Bates

    Lot Manager

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    Austin Bates

    Austin Bates

    Lot Manager

    Austin keeps the Covert Bee Cave lot organized, stocked and ready for every customer who walks through the door. As Lot Manager, Austin oversees the movement, placement and presentation of hundreds of new and pre-owned vehicles across the campus, so the right vehicle is always easy to find and ready to drive.

    Austin works closely with the sales, service and reconditioning teams to keep inventory moving. That includes coordinating porters, getting newly arrived vehicles checked in, prepped and photographed, and making sure vehicles are clean and staged for test drives and deliveries. When a salesperson needs a specific vehicle pulled up front, Austin makes it happen quickly.

    Austin takes pride in the first impression the lot makes. A clean, well-organized display helps customers browse with ease, and a smooth vehicle handoff helps make delivery day something to remember. Every detail Austin manages helps make the buying experience faster and more enjoyable.

    The next time you find your perfect vehicle front and center, washed and ready for a test drive, there’s a good chance Austin had a hand in it.

  • Rory Kendall

    Rory Kendall

    Porter

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    Rory Kendall

    Rory Kendall

    Porter

    Rory is a Porter at Covert Bee Cave and plays a key role in making sure every vehicle on campus looks its best and is ready when customers need it. Serving the Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships, Rory keeps vehicles clean, staged, and moving, whether that’s preparing a car for a test drive, getting a new vehicle ready for delivery, or returning a freshly serviced vehicle to its owner.

    Rory’s work happens mostly behind the scenes, but customers notice the difference. A spotless interior, a shining exterior, and a vehicle that’s pulled up and waiting all help make each visit smooth and memorable. Rory works closely with the sales and service teams to keep everything on schedule, so customers never have to wait.

    Dependable, hardworking, and detail-oriented, Rory takes pride in doing the job right every time. Those small touches help create a great first impression and a lasting one.

    At Covert Bee Cave, Rory helps carry on the Covert family’s tradition of excellent service, which dates back to 1909. Next time you visit, there’s a good chance Rory had a hand in getting your vehicle ready.

  • Roman Morales

    Roman Morales

    Service Porter

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    Roman Morales

    Roman Morales

    Service Porter

    Roman helps make sure every vehicle in the Covert Bee Cave service department is handled with care from start to finish. As a Service Porter, Roman is responsible for moving customer vehicles safely through each stage of the visit, from the service drive to the technician’s bay, through the wash and back to the customer.

    Roman treats each vehicle as if it were his own, with protective seat covers and floor mats in place and careful driving across the campus. Roman also helps the service advisors keep track of keys and vehicle locations, so when your service is complete, your vehicle can be found and brought to you without delay.

    On busy days, Roman’s hustle helps keep the whole department on schedule. By staying organized, communicating with the advisors and technicians, and jumping in wherever help is needed, Roman helps shorten wait times and keep the service drive running smoothly.

    When your vehicle comes back to you clean, cared for and right on time, Roman is one of the people who helped make that happen.

  • Christian Montes

    Christian Montes

    Sales Porter

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    Christian Montes

    Christian Montes

    Sales Porter

    Christian is part of the team that keeps Covert Bee Cave moving. As a Porter, Christian helps transport vehicles across the campus, supports the service and sales teams, and makes sure every vehicle is handled with care from the moment it arrives until it’s back in its owner’s hands.

    Christian treats every vehicle as if it were their own. Whether it’s moving a customer’s car into the shop, bringing a freshly detailed vehicle up for delivery or helping reorganize inventory on the lot, Christian works carefully and efficiently so vehicles stay protected and the day stays on schedule.

    Christian is also a dependable teammate. When the service drive gets busy or a salesperson needs a vehicle pulled quickly, Christian is ready to jump in and help. That team-first attitude helps keep wait times short and gives customers a smoother, more enjoyable visit.

    Every clean, ready-to-go vehicle at Covert Bee Cave reflects the hard work of team members like Christian.

Accounting

  • Cecilie Herrera

    Cecilie Herrera

    Office Manager

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    Cecilie Herrera

    Cecilie Herrera

    Office Manager

    Cecilie is the Office Manager at Covert Bee Cave and oversees the administrative operations behind the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. She leads the office team, which includes accounting, titles, payoffs, and reception, and makes sure every deal is processed, every account is balanced, and every detail is handled correctly and on time.

    Cecilie’s office is where the work of the whole dealership comes together. She keeps the paperwork flowing between sales, finance, service, and parts, supports dealership leadership with accurate reporting, and makes sure the team follows the policies and procedures that keep things running smoothly. Her organized, steady leadership keeps the office productive even on the busiest days.

    Coworkers across the campus rely on Cecilie for answers, guidance, and solutions. She takes pride in supporting her team and creating an environment where everyone can do their best work, because a well-run office means a better experience for every customer.

    At Covert Bee Cave, Cecilie upholds the Covert family’s tradition of trust and integrity, which dates back to 1909, making sure every transaction is handled with the care customers have come to expect.

  • Christina  Garcia

    Christina Garcia

    Accounting Clerk

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    Christina  Garcia

    Christina Garcia

    Accounting Clerk

    Christina is an Accounting Clerk at Covert Bee Cave, where she helps manage the day-to-day finances behind the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram dealerships. Whether she’s processing invoices, balancing accounts, or tracking down the details on a transaction, Christina makes sure everything is recorded accurately and on time.

    Christina takes pride in being thorough. She knows that clean, reliable books are the foundation of a well-run dealership, and her organized, detail-focused approach helps every department stay on track and make good decisions.

    Coworkers across the campus count on Christina for quick answers and friendly help. She’s a team player who enjoys solving problems and keeping things moving, even when the workload is heavy.

    At Covert Bee Cave, Christina carries on the Covert family’s long-standing commitment to honesty and integrity, helping make sure every customer, vendor, and partner is treated right.

  • Robin  Griffin

    Robin Griffin

    Title Clerk

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    Robin  Griffin

    Robin Griffin

    Title Clerk

    Robin is the Title Clerk at Covert Bee Cave, handling the titles, registrations, and state paperwork behind every vehicle sold on campus. From processing title transfers to getting plates and registration filed with the Texas DMV, Robin makes sure every vehicle is properly documented and legally ready for the road.

    Title work leaves no room for error. One missing signature or incorrect detail can hold up a sale or delay a customer’s plates. Robin brings a sharp eye and a methodical approach to every file, checking each detail so customers get their paperwork accurately and without unnecessary delays.

    Robin works closely with the sales, finance, and accounting teams to keep every deal moving. Customers may never see that work, but they benefit from it every time their plates arrive on schedule and everything is in order.

    At Covert Bee Cave, Robin carries on the Covert family’s long-standing commitment to doing things the right way, making sure every vehicle leaves the lot with everything it needs.

  • Yolanda Ramirez

    Yolanda Ramirez

    Warranty Clerk

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    Yolanda Ramirez

    Yolanda Ramirez

    Warranty Clerk

    Yolanda Ramirez is the Warranty Clerk at Covert Bee Cave and manages warranty claims for the campus’s Cadillac, Buick GMC, and Chrysler, Dodge, Jeep, and Ram service departments. She handles each claim from start to finish, working with technicians, service advisors, and the manufacturers to make sure covered repairs are documented correctly, submitted on time, and paid as they should be.

    Warranty coverage can be confusing, and Yolanda knows how to make sense of it. She turns complex terms and fine print into clear answers, and when a claim gets complicated, she’s the one advocating for customers behind the scenes until it’s resolved.

    Her expertise and friendly, can-do attitude give customers real peace of mind, knowing their coverage is in good hands. The service team counts on her to keep things moving, and she takes pride in getting every claim right.

    At Covert Bee Cave, Yolanda carries on the Covert family’s century-long tradition of trust and integrity, making sure every customer gets the full value of their coverage.

  • Marli Johnson

    Marli Johnson

    Payoff Clerk

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    Marli Johnson

    Marli Johnson

    Payoff Clerk

    Maril serves as Payoff Clerk at Covert Bee Cave, handling one of the most important steps in every trade-in. When a customer trades in a vehicle that still has a loan, Maril works directly with lenders to get the payoff processed accurately and on time, so the old loan is closed out and the title transfers without a hitch.

    It’s detailed work that takes precision, follow-through, and a lot of coordination with banks, finance companies, and the Covert Bee Cave finance team. Maril keeps every payoff on track and every account squared away, so customers can enjoy their new vehicle without worrying about loose ends on the old one.

    Customers may never meet Maril face to face, but they feel the difference. A clean, timely payoff protects their credit and gives them peace of mind, and Maril takes pride in getting it right every time.

    At Covert Bee Cave, Maril carries on the Covert family’s century-long tradition of trust and integrity, making sure every deal is finished as carefully as it started.

  • Lindsey Hemingson

    Lindsey Hemingson

    Assistant Comptroller

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    Lindsey Hemingson

    Lindsey Hemingson

    Assistant Comptroller

    Lindsey helps keep the financial side of Covert Bee Cave accurate, organized and running on time. As Assistant Comptroller, Lindsey works alongside Comptroller Scott to support accounting operations for Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC.

    Most of Lindsey’s work happens behind the scenes, but it touches every customer who buys or services a vehicle here. Lindsey helps process deal paperwork, reconcile accounts and track vehicle funding, so transactions close correctly and payoffs on trade-ins are handled promptly. That careful work helps prevent delays and keeps your purchase moving smoothly from signing to delivery.

    Lindsey also supports every department on campus, from sales and finance to service and parts, by keeping records accurate and making sure questions get answered quickly. The result is a dealership that operates efficiently, so the rest of the team can stay focused on taking care of you.

    Precision, reliability and attention to detail guide everything Lindsey does. It’s one more reason customers can count on Covert Bee Cave long after they drive away.

  • Elizabeth  Prado

    Elizabeth Prado

    Title Clerk

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    Elizabeth  Prado

    Elizabeth Prado

    Title Clerk

    Elizabeth makes sure every vehicle sold at Covert Bee Cave comes with the right paperwork, handled correctly and on time. As Title Clerk, Elizabeth manages the title and registration process for new and pre-owned vehicle purchases, as well as trade-ins, across Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC.

    Elizabeth’s work keeps your purchase official. Elizabeth prepares and submits title and registration documents, processes license plates, records lienholder information and follows up with lenders to obtain titles on trade-in vehicles once payoffs are complete. Every document is checked carefully to meet state requirements, helping prevent delays and making sure your new vehicle is properly titled in your name.

    Much of what Elizabeth does happens behind the scenes, but customers appreciate the results: plates and registration that arrive when expected and paperwork that’s done right the first time. When questions come up, Elizabeth provides clear answers and keeps customers informed until everything is complete.

    Have a question about your title, registration or plates? Reach out to Covert Bee Cave and ask for Elizabeth.

  • Kristine Alexander

    Kristine Alexander

    Warranty Administrator

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    Kristine Alexander

    Kristine Alexander

    Warranty Administrator

    Kristine makes sure Covert Bee Cave customers get the full benefit of their factory warranty. As Warranty Administrator, Kristine manages the warranty, recall and service contract claims for the service departments at Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC.

    Every warranty repair has to meet strict manufacturer requirements, from proper documentation to approved repair procedures. Kristine works closely with the service advisors and technicians to make sure each repair order is complete and accurate, and that claims are submitted correctly and on time. When a repair needs prior approval, Kristine coordinates with the manufacturer so work can move forward without unnecessary delays.

    Most of Kristine’s work happens behind the scenes, but customers feel the results. Accurate claims mean covered repairs stay covered, recalls are completed and recorded properly, and your vehicle’s service history stays complete, which helps protect its value. Kristine’s knowledge of each manufacturer’s warranty policies also helps the service team answer coverage questions with confidence.

    Have a question about your warranty or recall coverage? Reach out to the Covert Bee Cave service department and ask for Kristine.

Parts

  • Dan Aho

    Dan Aho

    Parts Counter

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    Dan Aho

    Dan Aho

    Parts Counter

    Dan is the parts counter expert customers count on when a repair gets complicated. At Covert Bee Cave, Dan uses factory parts diagrams and catalogs to pinpoint the exact components a job requires, from small clips and fasteners to complete assemblies, so nothing gets missed.

    Dan’s technical knowledge and careful approach make him a valuable resource for technicians, repair shops, and DIY customers. He takes the time to explain what’s needed and why, and he helps customers avoid return trips by making sure they leave with everything required to finish the job.

    For dependable parts help from someone who knows the details, stop by the parts counter at Covert Bee Cave and ask for Dan.

  • Joe Mondragon

    Joe Mondragon

    Parts Counter

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    Joe Mondragon

    Joe Mondragon

    Parts Counter

    Joe brings a helpful attitude and a can-do spirit to the parts counter at Covert Bee Cave. Whether you need a quick replacement part or help figuring out exactly what your vehicle requires, Joe is ready to get you taken care of with a friendly smile and dependable service.

    Joe takes pride in getting every detail right. He double-checks part numbers and helps with returns and exchanges, and he makes sure orders are packaged and ready when customers arrive. His steady, reliable work ensures the parts department runs efficiently and keeps both customers and the service team moving.

    Stop by the parts counter at Covert Bee Cave and ask for Joe. He’ll make finding the right part simple.

  • Wyatt Cross

    Wyatt Cross

    Parts Counter

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    Wyatt Cross

    Wyatt Cross

    Parts Counter

    Wyatt helps customers make their vehicles their own. Working the parts counter at Covert Bee Cave, Wyatt assists drivers with everything from routine maintenance items like filters, wipers, and fluids to factory accessories that add style, utility, and protection.

    Wyatt enjoys helping customers explore their options, whether that means all-weather floor mats for muddy Texas weekends, a towing upgrade for the boat, or the right touch-up paint to match their vehicle. He also supports the service bay by pulling and delivering parts quickly so repairs stay on schedule. Wyatt’s friendly, helpful attitude makes every visit to the parts counter a good one.

    Looking to upgrade, protect, or maintain your vehicle? Stop by the parts counter at Covert Bee Cave and ask for Wyatt.

  • Jerry Rodriguez

    Jerry Rodriguez

    Parts Counter

    (512) 954-9291
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    Jerry Rodriguez

    Jerry Rodriguez

    Parts Counter

    Jerry is a familiar face at the parts counter at Covert Bee Cave and a trusted source of know-how for customers and coworkers alike. With years of experience in automotive parts, Jerry knows how to find the right component fast, even for older models, unusual requests, or hard-to-find items.

    Many customers come back to Jerry because they know he’ll take care of them. He listens closely, asks the right questions, and makes sure every order is accurate before it leaves the counter. Jerry’s experience, friendly conversation, and commitment to great service make every visit to the parts department easy.

    Whether you need a common maintenance item or a part no one else can track down, stop by the parts counter at Covert Bee Cave and ask for Jerry.

  • Dalton Hughes

    Dalton Hughes

    Parts Counter

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    Dalton Hughes

    Dalton Hughes

    Parts Counter

    Dalton helps customers understand why the right part matters. At the parts counter at Covert Bee Cave, Dalton explains the benefits of genuine factory parts, including precise fit, reliable performance, and warranty coverage, so customers can feel confident about every purchase.

    Dalton enjoys answering questions and sharing practical advice. Whether he’s helping a customer choose the right battery, explaining which brake components their vehicle needs, or recommending the right maintenance items for an upcoming service, he takes the time to make sure the order is right. Dalton’s patient, helpful approach makes him a great resource for first-time DIYers and experienced customers alike.

    Have a parts question? Stop by the parts counter at Covert Bee Cave and ask for Dalton.

  • Dakota Zweigart

    Dakota Zweigart

    Parts Counter

    512-954-9291
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    Dakota Zweigart

    Dakota Zweigart

    Parts Counter

    Dakota keeps the parts counter at Covert Bee Cave running smoothly, even on the busiest days. Dakota handles walk-in customers, phone orders, and requests from the service bay all at once, keeping every order accurate and every customer well taken care of.

    Dakota stays calm and organized in a busy department. Dakota quickly checks fitment and availability, pulls parts efficiently, and makes sure nothing falls through the cracks. Whether you need a part on the spot or an answer over the phone, Dakota delivers fast, friendly, and reliable service.

    Next time you need parts or accessories, stop by or call the parts counter at Covert Bee Cave and ask for Dakota.

  • Curtis Brown

    Curtis Brown

    Parts Director

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    Curtis Brown

    Curtis Brown

    Parts Director

    Curtis leads the parts operation that keeps Covert Bee Cave customers and technicians supplied with exactly what they need. As Parts Director, Curtis oversees the parts departments for Covert Chrysler Dodge Jeep Ram, Covert Cadillac and Covert Buick GMC, managing everything from inventory and ordering to retail, wholesale and accessory sales.

    Curtis knows that the right part, available at the right time, makes all the difference. By keeping a well-stocked inventory of genuine factory parts and managing relationships with manufacturers and suppliers, Curtis helps the service department complete repairs faster and reduces the time customers spend waiting on back-ordered items. When a special order is needed, Curtis works to get it in as quickly as possible.

    Curtis also leads and develops the parts team, making sure customers at the counter, repair shops and dealership technicians all receive knowledgeable, accurate and friendly service. Whether you’re looking for a replacement part, factory accessories to personalize your vehicle or help finding something hard to locate, Curtis and the team are ready to help.

    Need a part or have a question about genuine accessories? Stop by the Covert Bee Cave parts department and ask for Curtis.

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Covert Buick GMC West, Inc. 30.31588, -98.00041.